Senior Manager – People Systems (Workday Talent Acquisition)

Company Description

Visa is a world leader in payments technology, facilitating transactions between consumers, merchants, financial institutions and government entities across more than 200 countries and territories, dedicated to uplifting everyone, everywhere by being the best way to pay and be paid.

At Visa, you'll have the opportunity to create impact at scale — tackling meaningful challenges, growing your skills and seeing your contributions impact lives around the world. Join Visa and do work that matters — to you, to your community, and to the world.

Progress starts with you.

Job Description

The Sr. Manager, People Systems (Workday Talent Acquisition) plays a critical role in driving our People Systems strategy. This hands-on leader partners closely with the People function and Systems teams to continuously enhance the digital tools that support our workforce. Reporting to the Director, People Systems, this role advances a holistic recruiting systems strategy that addresses business needs across system implementations, business process design and redesign, vendor selection, change management, and technical and functional assessments.

The Sr. Manager, People Systems (Workday Talent Acquisition) brings deep expertise in recruiting processes and best practices, security, data integrity, system configuration and design, system enhancements and upgrades, as well as hands-on experience across key areas of People Systems—including Workday Recruiting, Workday Security, Reporting, Employee/Manager Self‑Service, and Onboarding.

You will collaborate closely with the People Team, Systems team, and stakeholders across the organization to identify solutions—both tools and processes—that meet evolving business needs. This role leads all systems aspects of Talent Acquisition programs, including process re‑imagination, systems enablement, implementation, and integrations.

Key Responsibilities

• Partner with Centers of Excellence, Leadership, and Transformation teams to deeply understand business needs and translate them into system requirements, architectural considerations, and implementation plans.

• Lead digital innovation within the People organization by identifying and integrating new trends and approaches informed by industry insights, vendor partnerships, and internal feedback.

• Provide domain thought leadership across the People Systems landscape by challenging existing assumptions and delivering pragmatic, innovative system solutions that address friction points in end‑to‑end People processes.

• Facilitate cross‑functional collaboration to cultivate a culture of innovation and enhance internal creativity through new systems and ways of working.

• Support the People function with creative system solutions and applications that enhance efficiency, effectiveness, and strategic partnership.

• Drive the adoption of best practices to standardize People processes across the organization.

• Collaborate with HR and IT to recommend system improvements and establish procedures that streamline and automate People workflows.

• Establish principles that ensure quality, consistency, and scalability across systems architecture and methodologies to deliver effective People solutions.

• Align solutions and decisions with corporate strategies by applying strong business and technical leadership.

Qualifications

Basic Qualifications
• 10 or more years of professional experience with a Bachelor’s degree, OR at least 8 years of experience with an advanced degree (e.g., Master’s, MBA, JD, MD), OR at least 3 years of experience with a PhD
• 6+ years of Workday experience, including 2+ years focused on Workday Recruiting
• Workday Recruiting certification

Preferred Qualifications
• 12 or more years of professional experience with a Bachelor’s degree, OR 8–10 years with an advanced degree (e.g., Master’s, MBA, JD, MD), OR 6+ years with a PhD
• Deep expertise in Workday Recruiting, along with knowledge of leading-edge industry best practices for digitizing end-to-end people data and processes
• 6+ years of experience in People technology implementation and operational process improvement
• Strong understanding of HR principles, legislation, and key components of end-to-end HR processes
• Ability to translate HR business requirements into actionable system configurations or process enhancements
• Proven track record of project leadership within complex organizations, including strong influence-management skills and the ability to work effectively at all levels
• Ability to navigate ambiguity and complexity, demonstrate confidence when working with senior stakeholders, and maintain a sharp focus on achie