Regional After-Sales Manager *SIGN ON BONUS*

GreenMark Equipment is the premier John Deere dealership in Southwestern Michigan and Northern Indiana with 17 locations to serve our customers. We are committed to providing value-added equipment solutions through our sales, service and support to farmers, commercial businesses, large property owners and homeowners. GreenMark Equipment is built on integrity, quality products, a highly trained team, and offering quality service at competitive prices.

Are you someone with agriculture, diesel, or heavy equipment repair experience? Do you also have management experience in a service department? If you answered yes, then we want you to apply!

Regional After-Sales Managers are strong leaders that can lead, train and develop a group of Managers. Thats why GreenMark offers the following benefits and resources:

• Health insurance starts on your first day of employment
• 401k with company match
• Paid Holidays
• Paid Time Off
• Tool discounts
• Competitive wages
• Company paid uniforms
• Continued training through John Deere
• Advancement opportunities
• Employee discounts

Compensation Package: $135,000 - $165,000 including bonus potential, plus company vehicle

Locations: This position will be responsible for our Holland, Kent City, Sodus, and Union locations

Responsibilities:

Applicable to all locations (Strategic Focus):

• Collaborates with the Vice President of After-Sales to establish parts and service goals, key performance indicators (KPI’s), and processes for Parts and Service departments throughout the organization.
• Collaborates with the Vice President of After-Sales on the creation of the corporate Parts and Service Departments Marketing plan including advertising and promotional programs and assists with execution of those plans.
• Manages the implementation of processes used to measure achievement of Parts and Service Departments KPI’s.
• Supports activities associated with the planning and execution of customer clinics and events as required.
• Provides input to the creation and evaluation of after-sales employee incentives to ensure employee satisfaction and retention.
• Supports and helps monitor the shipping stand consolidation and returns process.
• Provides support of the Transportation Supervisor and all trucking processes.
• Supports all Aftermarket initiatives throughout GreenMark Equipment

Applicable to the specifically assigned locations:

Parts and service managers report to the Regional After-Sales Manager, and will be highly aligned with the Regional Ag Sales, and Regional Turf/CCE Sales Managers.

• Monitors the achievement of goals related to KPI’s for parts and service departments and provides coaching to Parts and Service managers.
  • Supports the tracking and follow through of Parts Hold Files for all locations.
• Reviews financial statements monthly with location parts and service managers.
• Performs an annual review of parts and service department vehicles, forklifts, and trailers at each location and provides recommendations surrounding needed repairs or replacement.
• Helps maintain