Senior Account Executive, Enterprise Central

Genesys empowers more than 8,000 organizations in over 100 countries to improve loyalty and business outcomes by creating the best experiences for customers and employees. Through Genesys Cloud, the #1 AI-powered experience orchestration platform, Genesys delivers the future of CX to organizations of all sizes so they can provide empathetic, personalized experiences at scale. As the trusted, all-in-one platform born in the cloud, Genesys Cloud accelerates growth for organizations by enabling them to differentiate with the right customer experience at the right time.  

We employ more than 6,000 people across the globe who embrace empathy and cultivate collaboration to succeed. And, while we offer great benefits and perks like larger tech companies, our employees have the independence to make a larger impact on the company and take ownership of their work. Join the team and create the future of customer experience together.

Genesys is seeking extraordinary Account Executives who can be the catalyst for our continuing growth and success. As a Senior Enterprise Account Executive, you will work cross functionally, and across regions if required. You will orchestrate internal teams as well as partners along the Sales Process to ensure the customer is provided with an effective and knowledgeable service. 

With personal impact and gravitas, you will be comfortable around the C-suite customers. With a consultative selling approach, you will be able to position the full Genesys portfolio to the customer without effort. We expect you to step into the customer's shoes to help them see how they can reap the benefits our products will bring them. You can do this because will have a deep understanding of industry drivers, challenges, and expected business outcomes.

In this role, the primary responsibilities will include (but are not limited to):

• Taking appropriate actions to increase our net logos and winning Cloud business by meeting prospective customers and developing a deep understanding of their current and future environment.
• Develop strategic account plans for your accounts and execute the plans you have designed.
• Effectively communicating Genesys strategic vision and unique capabilities to customers, connecting them to the customers’ business, and sharing a compelling plan on how Genesys can help solve the customer's business challenges.
• Pulling in overlay expertise to support value realization
• Proactively identifying and managing customer concerns or risks to guide the customer to the best-fit offer. 
• Helping to facilitate a smooth transition from pre-commit through to implementation.
• Negotiating a financial win/win solution for the client and Genesys, to close the deal and strengthen the relationship for the future 

You will do all of this while maintaining a vibrant pipeline for consistent success, building new relationships, and maintaining longstanding relationships. Additionally, you will constantly be an advocate for the upsell and cross sell opportunities with existing customers and at all times a Brand Ambassador for Genesys.

Qualifications:

• 7+ years’ experience of software sales experience
• Strong understanding of the enterprise sales cycle and experience in managing complex sales processes
• Familiarity and comfort with subscription sales
• Proven success with working at C suite level
• Track record on achieving and exceeding sales targets
• Ability to articulate complex concepts in a clear and concise manner
• BS or BA degree or equivalent work-related work experience
• Ability to travel up to 50%

Compensation:

This role has a market-competitive salary with an anticipated base compensation range listed below. Actual salaries will vary depending on a candidate’s experience, qualifications, skills, and location. This role might also be eligible for a commission or performance-based bonus opportunities.  

$94,800.00 - $186,000.00

Benefits:

• Medical, Dental, and Vision Insurance. 

• Telehealth coverage

• Flexible work schedules and work from home opportunities

• Development and career growth opportunities

• Open Time Off in addition to 10 paid holidays

• 401(k) matching program

• Adoption Assistance

• Fertility treatments

More details about our company benefits can be found at the following link: