Cloud System Administrator

At Accenture Federal Services, nothing matters more than helping the US federal government make the nation stronger and safer and life better for people. Our 13,000+ people are united in a shared purpose to pursue the limitless potential of technology and ingenuity for clients across defense, national security, public safety, civilian, and military health organizations.   Join Accenture Federal Services to do the work you love in an inclusive, collaborative, and caring community, where you can be empowered to grow, learn and thrive through hands-on experience, certifications, industry training and more.   Join us to drive positive, lasting change that moves missions and the government forward!  

Accenture Federal Services is seeking an enthusiastic and customer focused Cloud System Administrator to join our team delivering mission critical platforms and capabilities. 

Responsibilities:  

• Provide support for implementation, troubleshooting and maintenance of IT systems 
• Provide support to IT systems including day-to-day operations, monitoring and problem resolution for all the client/server/storage/network devices, mobile devices, etc. 
• Provide Tier 1 (Help Desk) problem identification, diagnosis and resolution of problems 
• Aid users with onboarding, accessing, and using IT systems 
• Provide Tier 1 (Help Desk) and Tier 2 (Escalation) problem identification, diagnosis and resolution of problems 
• Collaborate with Tier 2 support teams on workload management, patch management, active directory management, onboarding, and any other troubleshooting as required 
• Optimize system operations and resource utilization, and perform system capacity analysis and planning 
• Support hands-on computer-based training for users 
• Provide detailed analysis and feedback to management and internal customers for escalated tickets 
• Support the transfer of mission application updates across multiple classification levels, enabling low to high file transfers 

Here's what you need:  

• Associate’s Degree in Technical Discipline, or 1+ years of experience in System Administration or Software Development may be substituted for a degree 
• 6 months+ of Systems administration and automation experience with Windows and/or Linux to include PowerShell and/or Bash Scripting or relevant coursework experience may be substituted.
• 1+ years of experience with supporting a Government client.
• DoD 8570 Compliant with IAT Level 2 certification 
• Willingness to submit to a Polygraph examination

Bonus points if you have: 

• Experience with Microsoft WIN Server 2016 or 2019 
• Experience with RedHat Enterprise Linux 
• General understanding of basic Networking principles 
• Experience in cloud technologies and platforms, such as AWS, Azure, or other cloud service providers 
• AWS Cloud Associate Certifications 

Security Clearance: 

• Must have an active TS/SCI clearance; Poly preferred 

 

As required by local law, Accenture Federal Services provides reasonable ranges of compensation for hired roles based on labor costs in the states of California, Colorado, Hawaii, New York, Washington, and the District of Columbia. The base pay range for this position in these locations is shown below. Compensation for roles at Accenture Federal Services varies depending on a wide array of factors, including but not limited to office location, role, skill set and level of experience. Accenture Federal Services offers a wide variety of benefits. You can find more information on benefits here. We accept applications on an on-going basis and there is no fixed deadline to apply.

 

The pay range for the states of California, Colorado, Hawaii, New York, Washington, and the District of Columbia is:$83,900—$170,200 USD  What We Believe  We have an unwavering commitment to diversity with the aim that every one of our people has a full sense of belonging within our organization. As a business imperative, every person at Accenture Federal Services has the responsibility to create and sustain an inclusive environment.   Inclusion and diversity are fundamental to our culture and core values. Our rich diversity makes us more innovative and more creative, which helps us better serve our clients and our communities. Read more here   Equal Employment Opportunity Statement Accenture Federal Services is an Equal Opportu