North America Chemical Quality Director

About Us

Dymax, part of the Bachmann Chemical & Engineering family of brands is based out of Torrington, Connecticut. Dymax is globally recognized as a pioneer in the development of light-curable adhesives and curing equipment. Today, our expansive portfolio of innovative adhesives, coatings, and maskants are supported by dispense solutions and cutting-edge UV and LED light-curing equipment. Unlike our competitors who supplying standard products, Dymax focuses on the customer experience by tailoring solutions that help customers lower costs, reduce their carbon footprint, improve efficiency, and drive profitability. Our focus on being a customer intimate organization has led us to where we are today: a rapidly expanding force within our industry, an innovative product portfolio, extraordinary employees, and a bright future based on creating quality offerings with a dedication to business growth.

About You

We’re seeking a result-focused, innovative, self-driven, and well-qualified individual to join our talented team as our Director of Quality, North America Chemical. Based out of our Torrington Connecticut location, you will ensure quality and compliance through continuous improvement and best practices to ensure that North American systems, processes, and services meet quality and compliance requirements, proactively drive continuous improvement activities aimed at achieving enhanced efficiency, quality, safety, reliability, and cost reductions. Implement Six Sigma technology principles across the company, ensuring that quality issues are resolved promptly and effectively. Establish and maintain best practices for a harmonized global quality approach. In collaboration with the Global Quality Director, develop metrics and reports that provide meaningful data on activity levels, quality measures, and regulatory compliance.

In addition, you will:

• Advise and influence leaders and managers across Operations, R&D, Engineering, Supply Chain, and other relevant functions by interpreting and communicating a global quality systems philosophy. Ensure this philosophy aligns with the design, manufacture, and marketing of adhesive products, and meets or exceeds regulatory requirements, stakeholder expectations, and customer satisfaction.
• Develop and support a robust Global Adhesive Quality Management System (QMS) that rigorously upholds quality standards. This involves creating, implementing, and maintaining the organization’s QMS to ensure alignment with industry standards, such as ISO and FDA regulations. Integrate essential quality tools and methodologies to support effective quality management and continuous improvement throughout the organization. Work with the Global Quality Director to align NA and Global quality standards with the aim of establishing a common global standard at global, regional and local level
• Team Leadership and Development: Accountable for the site team's progress, training plans, methodology implementation, and rapid rollout across the organization. Lead and mentor the NA Chemical quality team, providing guidance, training, and performance management.  Manages the selection, training, development, and performance of assigned staff to retain a motivated, professional workforce for the department. Promote a culture of quality and excellence within the team and across departments.
• Lead the planning and execution of site/plant audits to ensure adherence to quality standards by setting and overseeing auditing standards and tools. Initiate corrective and preventive actions in response to audit findings. Develop comprehensive multi-year plans for global internal quality audits, including those prompted by specific causes and compliance requirements. Establish and maintain standards and tools for audit readiness, inspection preparedness, and monitoring the health of the quality system. Drive continuous improvement initiatives to enhance the effectiveness of the audit program.
• Develop and track North American QMS quality objectives and metrics with Operations, Supply Chain, and R&D teams to maximize system reliability by promoting continuous improvement, and ensuring global QMS standards, processes and practices consistently meet stakeholder requirements. Provide regular reports and updates on the status of quality systems and compliance
• Champion data-driven decision-making to achieve excellence in products and services by driving the implementation and integration of Six Sigma continuous improvement tools. Manage comprehensive internal audit programs, provide actionable feedback, share detailed report findings, and implement effective corrective and improvement actions to enhance internal processes.
• Develop internal and external customer loyalty and rapport by reviewing and addressing customer satisfaction surveys and resolving issues as needed. Liaise with c