Clinical Research Assistant

👋 Meet knownwell, weight-inclusive healthcare for all. Join a dynamic company that is changing the way obesity care is delivered. We offer weight management, primary care, nutrition counseling, and health coaching. Our care model combines in-clinic and virtual care to bring support to patients where and when they need it.
Backed by $50M in funding—including a $25M round led by CVS Health Ventures with support from a16z Bio + Health, Flare Capital, MassMutual, and Intermountain Ventures—we’re scaling fast and expanding access to evidence-based obesity care nationwide.
The Clinical Research Assistant (CRA) plays a vital hands-on role in the execution of clinical trials, serving as a key point of contact for study participants throughout their research journey. Working under the direction of the Clinical Research Coordinator and/or Clinical Research Manager, the CRA is primarily responsible for patient-facing activities, including study visits, specimen collection and processing, data entry, and clinical assessments. This role ensures that participants receive high-quality, consistent experience while supporting the accurate and compliant execution of study protocols.    Location: 15 Oak St 2nd floor, Needham, MA 02492 On-site Requirements: Hybrid, mostly on-site.   Reports To: Head of Research Job Type: Contracted, Full-time 

🎯 What you'll do:

Patient Interaction & Visit Support 

• Serve as a primary point of contact for study participants during on-site visits, providing a welcoming and professional experience. 
• Guide participants through study visit procedures, answering questions and ensuring they feel informed and comfortable throughout the process. 
• Assist in the informed consent process, ensuring participants understand study expectations, risks, and benefits prior to enrollment. 
• Monitor and document participant well-being during visits, escalating any safety concerns to the supervising Coordinator or Investigator promptly. 
• Schedule and confirm participant appointments, sending reminders and managing visit logistics to support timely enrollment and retention. 

 

Clinical Assessments 

• Perform and document vital signs, including blood pressure, heart rate, temperature, respiratory rate, and weight. 
• Conduct electrocardiograms (EKGs) per protocol, ensuring proper lead placement and tracing quality. 
• Perform phlebotomy (blood draws) in accordance with study protocols and applicable safety standards. 
• Administer and document other protocol-specified assessments as trained and permitted by scope of practice. 

 

Specimen Collection & Processing 

• Collect, process, label, and store biological samples (blood, urine, etc.) per study protocol and applicable regulatory requirements. 
• Ensure proper cold-chain handling and timely shipment of samples to central labs or sponsors. 
• Maintain specimen logs and chain-of-custody documentation accurately. 
• Ensure proper disposal of biohazardous materials in compliance with institutional and regulatory standards. 

 

Data Entry & Documentation 

• Accurately enter study data into the clinical trial management system (CTMS) and/or electronic data capture (EDC) systems in a timely manner. 
• Complete and maintain source documentation for all participant visits, assessments, and clinical activities. 
• Perform basic quality control checks on data entry to ensure accuracy and completeness. 
• Flag discrepancies or missing data to the supervising Coordinator for resolution. 

 

Site & Operational Support 

• Assist in preparing exam rooms and ensuring all equipment and supplies are ready prior to study visits. 
• Support the Coordinator with site initiation, monitoring visits, and closeout activities as directed. 
• Maintain adequate inventory of study supplies and assist with the receipt and storage of study materials. 
• Support study staff training on visit procedures as needed. 

🌟 Who you are:

Education 

• High school diploma or GED required; associate or bachelor’s degree in a health-related field preferred. 
• Medical Assistant (MA) certification, or equivalent clinical training/experience. 
• GCP certification required (or willingness to obtain within 90 days of hire). 

 

Experience