Manager, Strategic Accounts, America

Who we are

About Stripe

Stripe is a financial infrastructure platform for businesses. Millions of companies—from the world’s largest enterprises to the most ambitious startups—use Stripe to accept payments, grow their revenue, and accelerate new business opportunities. Our mission is to increase the GDP of the internet, and we have a staggering amount of work ahead. That means you have an unprecedented opportunity to put the global economy within everyone’s reach while doing the most important work of your career.

About the team

As the leader of Strategic Accounts for the Americas, you’ll lead the team responsible for driving revenue with Stripe’s largest accounts, including customers like Instacart, DoorDash, Amazon, and others. The team’s charter is to work with these customers, our Product organization, and teams across Stripe to grow each customer to $100 million in the next 3-5 years. Customers in the Strategic Accounts organization not only drive a material portion of Stripe’s current revenue, they are also the customers who represent our “canaries in the coal mine” -- their needs help drive our product innovation, and we often co-develop product solutions with them.

What you’ll do

You will lead a team of Strategic Account Executives and be responsible not only for crafting strategy, but also getting your hands dirty on complex, first-of-kind deals. You have experience operating at scale, but are also a builder. You will work with multiple cross-functional teams while contributing to and driving product roadmap decisions. You will be responsible for helping to build a world-class organization and writing the playbook for the era of consumption-based, API-driven sales.

Responsibilities

• Recruit, train, and lead both Account Executives and Sales Leaders
• Develop the long-term vision and strategy for a growing team, and scale day-to-day operations.
• Help build our Global Strategic Accounts strategy and initial team structure
• Determine strategy and needs for Business Software & Services sales
• Deliver on revenue targets and support KPIs for growth
• Codify our processes and develop best practices that enable the team to more rapidly scale with consistency
• Effectively work cross-functionally across the organization to shape Stripe's product roadmap to meet customer needs 

Who you are

We’re looking for someone who meets the minimum requirements to be considered for the role. If you meet these requirements, you are encouraged to apply. The preferred qualifications are a bonus, not a requirement.

Minimum requirements

• 15+ years of people management experience, including managing managers
• Experience leading Strategic Accounts organizations in a high-growth technology environment
• Experience building teams across multiple offices, including launching teams in new offices
• Ability to hire, train and coach a high-performance sales team
• Demonstrated quantitative and analytical skills

Preferred qualifications

• Prior experience at a growth stage internet/software company
• Prior experience in the payments industry