Program Manager

Position Description:

This is a grant-funded position subject to external funding. The Program Manager oversees the coordination and administration of all aspects of the Youth Diversion Program and facility, including participant recruiting, planning, organizing, data capture and analysis, grant management and reporting, and leading program activities and services. The Program Manager will ensure the quality of services through supervision of Case Managers, Clinicians, and Paraprofessionals as assigned.

Role and Responsibilities:

The primary duties include but are not limited to the following:

• Staffing and Leadership

  • Ensures that service delivery is performed according to the mission, policies, and procedures of the organization and the grant requirements

  • Supervise program staff by providing direction, input, feedback, and performance reviews

  • Delegates appropriate tasks and oversees all work assignments

  • Meet with the youth diversion team weekly to review program compliance, identify problem areas, and recommend changes to improve program performance and services

  • The Program Manager is responsible for planning, guiding, and facilitating weekly groups to assist youth in meeting identified goals

  • The Program Manager is expected to participate in services provision and engage in services with the Team

• Planning and Organizing Diversion Programming Plan the delivery of the overall program and its activities in accordance with the mission and goals outlined in the grant objectives

  • Participate in the development and management of the new Behavioral Health Partnership Workgroup (BHPW) in Fulton County with DBHDD, FCJC, and FCS as key stakeholders [RPA1]

  • Develop innovative new initiatives to promote recruitment and meet community and member needs

  • Develop and implement long-term goals and objectives to achieve successful outcomes for the program

  • Guide the development and implementation of program activities and services

  • As needed, assist in screening applicants promptly and responsively to identify the level of need efficiently and direct individuals to appropriate services

• Community Relationships, Marketing, and Referrals

  • Develop, implement, and evaluate recruitment efforts to secure new members and referral partners

  • Identify recruitment opportunities from within CHRIS 180 and externally

  • Identify and develop partnerships that improve members’ access to needed opportunities, including employment, education, and housingstrategies to increase participation