Procure-to-Pay (P2P) Manager, Shared Services

(P2P) streamlines the process of processing invoices, ensuring suppliers are paid efficiently and managing the Travel and Expense program. By centralizing accounts payable functions, it fosters consistent standards, improved compliance, and enhanced visibility across an organization. P2P empowers the organization to reach a high level of efficiency while minimizing errors and enhance vendors and internal customer experience. Furthermore, the Shared Services P2P department can leverage data analytics for better decision-making, optimizing overall financial and operational performance.

 

What Shared Services Does

 

A Shared Services Center (SSC) centralizes critical business processes, streamlining operations, reducing costs, and delivering consistent quality. By consolidating areas such as finance, procurement, payroll, and reporting, SSC eliminates duplication, frees time for strategic priorities, and fosters efficiency. SSC's primary functions include:

 

• O2C (Order-to-Cash): Manages the customer journey from order to payment, driving smoother revenue processes.
• R2R (Record-to-Report): Enables robust financial reporting and accounting.
• P2P (Procure-to-Pay): Ensures timely vendor payments and strong supplier relationships. Manages the Travel and Expense program. 
• Center of Excellence: Drives innovation and continuous improvement.
• Payroll (Hire-to-Retire): Ensures accurate, compliant employee payments.

 

Shared Services enables companies to focus on growth and strategic goals while maintaining operational excellence.

 

Key Responsibilities

 

• Lead an Accounts Payable shared services team responsible for timely and accurate invoice processing, P2P reporting, and payment proposals.
• Inspire, motivate, and drive the P2P team to deliver results-driven execution of shared services responsibilities and continuously improve processes and efficiency.
• Monitor KPIs and Service Level Agreements (SLAs) to identify discrepancies and proactively take actions to improve performance as appropriate.
• Champion automation and process improvements to increase operational efficiency.
• Committed to outstanding customer experience and foster a culture of collaboration and innovation.
• Ensure alignment with corporate and localized operating company policies, procedures, and control.
• Support external audit efforts and maintain familiarity with SAP elements (e.g., chart of accounts, profit center and cost center hierarchies).
• Ensure compliance with GAAP, regulatory requirements, and internal controls.
• Remain abreast of best practices and trends relevant to AP processing, shared services, and related technologies.
• Build and enhance a strong team that provides proactive support and results-driven execution of responsibilities to meet the current and future needs of the business.
• Influence and negotiate with a wide range of audiences, internally and externally.