Global Account Representative, Automotive & Manufacturing

AWS is seeking a motivated sales professional to support and grow a strategic customer relationship with one of our large global Industrial & Manufacturing customers. You will contribute to executing an account strategy, engage with the broader account team, and help drive AWS solution adoption across key customer stakeholders.

The Global Account Representative (GAR) will work closely with the account team to build relationships, support the articulation of AWS value, and help deliver business outcomes for the customer. The successful GAR will execute against a defined account strategy to earn customer trust and support AWS solution and service adoption across the customer's IT/Digital, Line of Business (LoB), and Operations teams. The GAR will collaborate with AWS resources (Solution Architects, Customer Solutions Managers, Industry Specialists, Marketing, Partners, Support, and Service Teams) to help deliver customer outcomes. This is an Individual Contributor role focused on pipeline development, opportunity execution, and customer engagement within a defined account scope.

Key job responsibilities
Contribute to an AWS customer account team, executing against the account plan under the guidance of account leadership. Build and maintain relationships with Director and VP-level stakeholders across IT, Digital, and Line of Business functions.

Collaborate with internal AWS teams — including solution architects, industry specialists, partners, and enterprise support — to deliver the best solutions for customers. Support business reviews, customer relationship plans, and overall customer satisfaction.

Communicate professionally via email, phone, and in-person meetings; prepare and deliver customer-facing presentations and business review materials.

Manage an assigned sales pipeline in Salesforce, tracking opportunity progress and facilitating key deal stages with account team support. Participate in negotiating and closing commercial agreements, including Private Pricing Addendums (PPAs), under senior leadership guidance.

Maintain broad knowledge of AWS solutions and services, connecting customer business challenges to relevant AWS capabilities. Gather and communicate customer feedback to internal teams to inform product and solution requirements.

Collaborate with marketing and the account team to develop customer references, case studies, and success stories.

A day in the life
Engage customer stakeholders via email, phone, and in-person meetings. Update and manage sales pipeline opportunities in Salesforce. Collaborate with solution architects, specialists, and partners on customer solutions. Support preparation of presentations and business review materials
Build and maintain relationships with Director and VP-level contacts. Gather and relay customer feedback to internal teams. Participate in account team syncs and planning sessions. Track progress on commercial agreements (e.g., PPAs). Stay current on AWS services and connect them to customer needs.

About the team
The AWS Industries team is committed to helping industry customers enable their digital transformation journeys. Our primary goal is to meet customers where they are in their cloud journey and work backwards from their industry-specific needs to transform their business and their entire industry. Our team speaks the language of our industry customers, which means that we focus on business outcomes and industry use cases on behalf of our customers, whether that is how we build products and solutions, how we sell, how we deliver, or how we partner.

AWS values diverse experiences. Even if you do not meet all of the qualifications and skills listed in the 8 description, we encourage candidates to apply. If your career is just starting, hasn’t followed a traditional path, or includes alternative experiences, don’t let it stop you from applying.

Why AWS?
Amazon Web Services (AWS) is the world’s most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating — that’s why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses.

Inclusive Team Culture
Here at AWS, it’s in our nature to learn and be curious. Our employee-led affinity groups foster a culture of inclusion that empower us to be proud of our differences. Ongoing events and learning experiences, including our Conversations on Race and Ethnicity (CORE) and AmazeCon (gender diversity) conferences, inspire us to never stop embracing our uniqueness.

Mentorship & Career Growth
We’re continuously raising our performance bar as we strive to become Earth’s Best Employer. That’s why you’ll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded pr