Endoscopy Technician I (Scopes Tech)

Overview

At Houston Methodist, the Endoscopy Technician I (Endo Tech) position, under the direction of a Registered Nurse and/or physician, provides support to the gastroenterology (GI) providers and other members of the healthcare team and is directly involved in patient care before, during and after procedures. This position assists with gastroenterology (GI) endoscopy procedures related to preparation for and assisting with room turnaround activities for procedures, which include cleaning and processing of endoscopes and accessory equipment. The Endo Tech I position is familiar with all endoscopy supplies and other related equipment ensuring that items are ready, available and in good working conditions at all times. Other duties for this position will include department upkeep, as delegated by licensed personnel.

Houston Methodist Standard

PATIENT AGE GROUP(S) AND POPULATION(S) SERVEDRefer to departmental "Scope of Service" and "Provision of Care" plans, as applicable, for description of primary age groups and populations served by this job for the respective HM entity.

HOUSTON METHODIST EXPERIENCE EXPECTATIONS

• Provide personalized care and service by consistently demonstrating our I CARE values:
  • INTEGRITY: We are honest and ethical in all we say and do.
  • COMPASSION: We embrace the whole person including emotional, ethical, physical, and spiritual needs.
  • ACCOUNTABILITY: We hold ourselves accountable for all our actions.
  • RESPECT: We treat every individual as a person of worth, dignity, and value.
  • EXCELLENCE: We strive to be the best at what we do and a model for others to emulate.

• Practices the Caring and Serving Model

• Delivers personalized service using HM Service Standards

• Provides for exceptional patient/customer experiences by following our Standards of Practice of always using Positive Language (AIDET, Managing Up, Key Words)

• Intentionally collaborates with other healthcare professionals involved in patients/customers or employees' experiential journeys to ensure strong communication, ease of access to information, and a seamless experience

• Involves patients (customers) in shift/handoff reports by enabling their participation in their plan of care as applicable to the given job

• Actively supports the organization's vision, fulfills the mission and abides by the I CARE values

Responsibilities

PEOPLE ESSENTIAL FUNCTIONS

• Collaborates with all members of the interprofessional care team by actively communicating and reporting pertinent patient care information and data in a comprehensive manner. Communication to promote both work efforts and problem resolution is clear and professional.

• Contributes to a positive work environment with the interprofessional care team to achieve optimal department results. Participates in teamwork by responding positively to requests for assistance. Collaborates to foster healthy relationships in the work environment. Makes contributions to the work effort as a whole.

SERVICE ESSENTIAL FUNCTIONS

• Prepares room, equipment and supplies to accommodate planned procedures.

• Supports the physician with diagnostic or therapeutic endoscopy procedures, pertinent observations, and anticipates the next steps and possible complications of those procedures.

• Maintains an orderly work environment that facilitates access to supplies, manuals and other resource information by restocking and cleaning rooms. Independently performs assigned cleaning tasks and documents on checklists.

QUALITY/SAFETY ESSENTIAL FUNCTIONS

• Utilizes proper use, handling, cleaning, and high-level disinfecting techniques of endoscopes, equipment and accessories. Assists in cleaning room for turnover as needed.

• Prepares for the procedure by organizing the work flow, problem-solving, and managing multiple ongoing priorities with minimal supervision.

• Promotes quality patient care by handling specimens appropriately and entering patient data accurately.

• Supports and upholds established hospital and department policies, procedures, and standards. Reports observed variances in practices to department management.

• Contributes towards meeting quality and safety targets on the unit-based scorecard, through peer-to-peer accountability, reporting near misses, and collaborating with the interprofessional team.

FINANCE ESSENTIAL FUNCTIONS

• Uses resources efficiently; does not waste supplies. Assists team members in maintaining inventories. Monitors supplies to maintain par level.

• Self-motivated to independently manage time effectively and prior