Banquet Houseperson - Hotel Indigo Los Angeles Downtown

Job Overview

Set-up and break down all meeting rooms, banquet space and ballroom areas. Clean and maintain all corridors, vending areas, elevators and landings and service areas in the banquet facilities ensuring hotel’s standards of cleanliness.

At Hotel Indigo® we deliver inspired service. In all we do, we are vibrant, curious and original. 

• Be vibrant by carrying ourselves in a way that says to our guests we are energetic, motivated, confident.
• Be curious by being aware of our hotel and neighborhood and going out of our way to help guests learn and discover what's going on.
• Be original by building connections with our guests and being imaginative to create memorable experiences.

Duties and Responsibilities

FINANCIAL RETURNS

• Clean, store, and secure in an organized manner all tables, chairs, and audio-visual equipment, platforms/stages and other equipment used for banquet functions.

PEOPLE

• Inspect cleanliness and working condition of all equipment to be set up in function area.  Report all damages or issues to Supervisor.

GUEST EXPERIENCE

• Maintain cleanliness of banquet rooms, banquet hallways, and storage and service areas.

RESPONSIBLE BUSINESS

• May refresh room during breaks (replenish supplies, water pitchers, etc.)
• Set-up and/or break-down tables, chairs, audio visual equipment and platforms/stages and other equipment as specified by group requirements. Set-up table linens, skirting and tabletop items (water pitchers, glasses, supplies, etc.)
• May retrieve clean linen and skirting and stock in storage areas.
• May pick up and deliver all boxes and materials (flip charts, easels, blackboards, etc.) for function.
• Perform other duties as assigned.

QUALIFICATIONS AND REQUIREMENTS

Basic reading and writing and mathematical skills.  General knowledge of banquet operations preferred.

This job requires ability to perform the following:

• Handling, carrying or lifting items weighing up to 100 pounds (tables, chairs, trays, equipment, etc.).
• Moving about the function areas.
• Bending, stooping, kneeling

Other:

• Communication skills utilize a significant amount of time when interacting with guests, coworkers, and supervisors.
• Reading and writing abilities are utilized often with banquet event orders and instructions. 
• Basic math is used frequently to ensure the proper set up of tables, settings, chairs, etc.
• May be required to work nights, weekends, and/or holidays.

WHAT WE OFFER:

We give our people everything they need to succeed. From a competitive salary that rewards all your hard work to a wide range of benefits designed to help you live your best work life – including an impressive room discount and some of the best training in the business.

$27.00 to $33.75 is the hourly pay range for this role based on experience.

You can apply for this role through the link below (or through the internal career site if you are a current employee).

Remarks: No amount of pay is considered wages or compensation until earned, vested, and determinable. The amount and availability of any bonus, commission, or any other form of compensation that are allocable to a particular employee remains in the Company's sole discretion unless and until paid and may be modified at the Company’s sole discretion, consistent with the law.

Our mission is to welcome everyone and create inclusive teams where we celebrate difference and encourage colleagues to bring their whole selves to work. IHG Hotels & Resorts provides equal employment opportunities to applicants and employees without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, or disability. We promote a culture of trust, support, and acceptance by always welcoming different backgrounds, experiences, and perspectives.

 

At IHG, we’ve made a promise. As one of the world’s leading hotel groups, we’re here to deliver True Hospitality for Good. Making our guests and colleagues feel welcome, cared for, recognised and respected – wherever they are in the world. Want to be part of the journey?