Assistant General Manager, Training

 At MTM Transit, it is never just a ride, it's personal. We understand that our passengers deserve personalized attention and exceptional care and to us, every trip is important. We have exciting opportunities to join our growing team where your work has a direct impact on the communities we serve. Our company culture is one of innovation, collaboration, and growth. If you are passionate, driven, and ready to join a team where your work will directly transform and shape our industry, then we want to talk to you!

What will your job look like?
The Assistant General Manager, Training is responsible for the overall direction and administration of training for the Austin locations. Responsibilities include but are not limited to planning, organizing, and directing the short and long-term goals of the training division to support the location’s mission and goals.  The Assistant General Manager, Training will oversee the creation and implementation of safety training programs as defined by the leadership and will ensure compliance with State and Federal regulations, as well as corporate, client guidelines and policies.  

Location: This position will require you to be onsite every day. We are located at 817 W Howard Lane Austin, TX 78753 with travel to our other location at 509 Thompson Lane Austin, TX 78742 throughout the week. 

What you’ll do:

• Responsible for the daily guidance, development and performance of all direct reports

• Oversee the management of all Training functions while driving continuous improvement of training process

• Develop, audit, evaluate and conduct training

• Oversee the measurement, evaluation and success tracking of training and make modifications to improve business outcomes

• Manage the measurement and evaluation of learner satisfaction as well as transfer of knowledge or skills for each training department

• Advance the culture of safety through training that incorporates various departments, such as operations, safety and maintenance

• Oversee the delivery of proper classroom, behind the wheel and mobility management training in accordance with contractual and company requirements

• Promote employee self-responsibility to achieve all safety goals and training requirements

• Successfully complete all related audits including those conducted by the Company, the Client, internal staff members, and state and federal regulatory agencies

• Review, determine and respond to all vehicular, passenger and employee accidents/incidents, indicating the cause and preventability, identifying potential trends to be addressed in future training efforts

• Provide functional expertise in safety regarding hiring of safety department employees

• Collaborate with local Leadership to deliver comprehensive safety meetings and plans

• Act as the location drug program manager, ensuring compliance of FTA/DOT regulations

What you’ll need: 
Experience, Education & Certifications:

• High school diploma or G.E.D. equivalent

• Bachelor’s Degree (or equivalent combination of education and experience) in a related field

• At least 4 years of professional facilitation experience in safety training role

• At least 3 years’ experience supervising and monitoring the delivery of contractual services

• Thorough knowledge of ADA, DOT, FTA regulations

• Must be able to pass a pre-employment drug test and DOT physical and maintain physical throughout employment

Skills:

• Ability to read, write and speak English

• Ability to obtain future certifications as defined within the location contract

• Ability to communicate effectively and work with all departments

• Ability to work independently and objectively

• Regular attendance is required

• Strong organizational and analytical skills

• Ability to effectively delegate tasks and provide appropriate supervision and follow up to department staff

• Familiar with windows-based computer operating systems and Microsoft Office packages

• Ability to maintain high level of confidentiality

Even better if you have...

• At least 4 years’ experience managing in a union environment, preferred

• At least 6 years’ experience in a training role within the Para-Transit industry, preferred

• Prior contract and or project management experience, preferred

What’s in it for you: 

• Health and Life Insurance Plans

• Dental and Vision Plans

• 401(k)