Business Intelligence Analyst

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Co-created in Los Angeles, Pacsun inspires the next generation of youth, building community at the intersection of fashion, music, art and sport. Pacsun is a leading lifestyle brand offering an exclusive collection of the most relevant brands and styles such as adidas, Brandy Melville, Essentials Fear of God, our own brands, and many more.

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About the Job

Pacsun is seeking a detail-oriented Business Intelligence Analyst with a deep understanding of the apparel retail industry and exceptional data analytics skills. The ideal candidate will have hands-on experience with MicroStrategy and Manhattan Active Omni Supply Chain Intelligence and demonstrate strong ability to bridge the gap between business stakeholders and technical teams. Primary responsibilities include managing requirements gathering, driving data-driven insights, and overseeing business intelligence change management to support informed, strategic decision-making.

 Responsibilities

• Gather Business Requirements
  Work closely with cross-functional teams, including not limited to merchandising, planning, inventory management, product development, supply chain, store operations, finance and accounting, to gather and analyze business requirements related to retail data, reporting, and analytics.
• Data Analysis & Insights
  Analyze data to uncover trends, opportunities, and risks. Provide actionable insights that drive improvements in retail performance and merchandising strategies.
• Reporting & Dashboard Development
  Design, develop, and maintain customized reports in MicroStrategy and Manhattan Active Omni Supply Chain Intelligence that meet the specific needs of Pacsun's business teams, ensuring data accuracy and clarity.
• Stakeholder Collaboration
  Serve as the bridge between business stakeholders and technical teams, ensuring that reporting and BI tools align with business needs and objectives.
• Data Integrity & Quality
  Ensure the accuracy and integrity of retail data by working with IT and business teams to resolve data discrepancies and improve data quality across all BI systems.
• Ad Hoc Reporting
  Develop ad hoc reports and analyses to address specific business questions, providing timely and accurate insights to stakeholders.
• User Training & Support
  Train and support business users on BI tools and dashboards, ensuring they can effectively leverage data for decision-making and process improvements.
• Continuous Improvement
  Identify opportunities to enhance existing BI processes, tools, and reporting systems, and work with teams to implement improvements that boost efficiency and effectiveness.
• AI & Advanced Analytics
  Stay up-to-date with emerging trends in AI and advanced analytics, exploring ways to integrate innovative technologies into Pacsun’s BI strategy to drive retail transformation.

Qualifications

• Bachelor’s degree in Business Administration, Information Technology, Data Analytics, or a related field.
• Minimum 3 years of experience as a Business Intelligence Analyst or similar role, specifically in retail.
• Hands-on experience in reporting and analytics.
• Excellent analytical and problem-solving skills with the ability to interpret complex retail data.
• Proficient in Microsoft Office tools, including PowerPoint, Excel, Visio, and MS Project.
• Strong communication skills (both oral and written), with the ability to effectively collaborate with business executives, stakeholders, and technical teams.
• Experience leading meetings with cross-functional teams, including business leaders and technical resources.

 

Salary Range: $73,424 - $83,000

 

Pac Perks:

• Dog friendly o