Acquired Brain Injury/Moving Forward Plan-Risk Manager/Program Monitor

The Department of Developmental Services (DDS) Northeast Region is seeking a motivated and experienced individual for the role of Risk Manager/ Program Monitor (Compliance Officer Ill) in the Acquired Brain Injury/ MOVING FORWARD PLAN(ABI/MFP) Team at the Regional Office in Danvers. The ABI/MFP Waiver Risk Manager/Program Monitor is a member of the Regional ABI/MFP Team working under the direction of the ABI/ MFP Waiver Director in collaboration with the Regional Risk Manager to that ensure all ABI/MFP risk management systems are in compliance with all risk management, program monitoring, and quality management policies and procedures established by the DDS.

Duties and Responsibilities: (The duties and responsibilities stated are general summary and not all inclusive.)

· Member of the ABI/MFP leadership team in the Region; receive information related to on call events, liaise with SCs around participant specific issues, assist in developing resources to address specific issues, visit site providing supports as appropriate or assigned

· Chair the CRT

· Complete a monthly report to the director of ABI/MFP detailing accomplishments/projects for the reporting period

· Attend Oversee the HCSIS and trigger reporting systems for the ABI/MFP team, following up as needed to ensure completion and review of trigger reports.

· Monitor civil investigations conducted by DDS or DPPC staff and conduct administrative reviews as assigned.

· Support the ABI/MFP team in all risk issues with a focus of ensuring the safety and well-being of the individuals served by the team.

· Establish risk management protocols; oversee risk plans, coordinate risk meetings.

· Serve as the Team’s liaison with the Director of Risk Management, Office of Quality Enhancement, and DDS Investigations.

· Primary liaison to providers for safety planning, QE follow- up, risk and program monitoring concerns, and DPPC complaint follow- up.

· Participate in provider and Team meetings with ABI/ MFP Wai