Project Manager, Active Network Infrastructure

Ting Internet is a leading fiber Internet provider in the United States, delivering future-proof internet in over a dozen Ting Towns across the country.

We are rapidly growing our footprint, and with a national focus on better infrastructure, we don’t expect to slow down anytime soon!

As part of Tucows (NASDAQ:TCX, TSX:TC), Ting is backed by outstanding resources and talent. We embrace a people-first philosophy that is rooted in respect, trust, and flexibility. We believe that whatever works for our employees is what works best for us. It’s also why the majority of our roles are remote-first, meaning you can work from anywhere you can connect to the internet!

The work we do genuinely changes lives. If this sounds exciting, we’d love to hear from you! 

As the Project Manager, Active Network Infrastructure, you will:

• Lead end-to-end projects deploying fiber network infrastructure, including construction management and deployment of Active Cabinets and Central Office sites, and supporting the launch of network hardware at these sites
• Lead and coordinate upgrades and migrations of Ting access network infrastructure, specifically related to upgrades of HVAC, electrical components, and network hardware components 
• Work closely with multi-functional stakeholders to scale up inside plant network deployment velocity and consistency 
• Support process enablement quick wins as required

This is a remote role that can be based in Canada or the USA. However, please note that this role can require up to 20% travel in the USA. 

Reporting to:

• Manager, Network Deployment Delivery

Your responsibilities will include:

• Managing network equipment build, migration, and upgrade projects in multiple regions: You’ll be in charge of ensuring those projects are delivered on time and on budget. This will involve working closely with other members from a cross section of internal teams: network architecture, design, implementation and operations. You will interface with local contractors, utility companies and state/county/municipal permitting authorities
• Making sure everything is moving according to plan and helping us solve issues when it isn’t. You will be in the eye of the storm
• Comfort working in a “mature start-up” environment - you will be jumping into a fast growing upstart business. If you’re used to and only thrive in a structured, rigorous environment, this gig isn’t for you
• Develop and implement project risk management strategies, especially when new markets launches are dependent on the projects you are leading
• Encourage operational systems thinking between local project team and vendors
• Champion clear division of responsibilities with all internal and external stakeholders
• Support process and systems enablement workshops as required

Qualifications:

• 5+ years of project management or industry relevant experience; experience in managing upgrades to network infrastructure and site migrations of Central Offices/Data Centers or other telecom access sites considered an asset.
• Experience with and knowledge of HVAC, electrical engineering and electrical systems specifically as it relates to the telecommunications industry.
• Familiarity with Passive Optical Network (PON) and core network technology (MPLS), as well as an understanding in design and implementation of physical layer (Layer 1) network construction of dark and lit fiber.
• Strong versatile communication skills, be it with senior leadership or local operations team members
• Ability to use standards, guidelines and industry terminology to converse at both a technical and business level
• Demonstrated knowledge of Internet Service Provider (FTTH ideally) Inside and Outside Plant infrastructure deployment best practices, including rack layouts, HVAC design, and detailed electrical design understanding.
• Proven ability to build documentation and processes, and critical metrics
• Proficiency with excel/google sheets, and familiarity with project management software such as Wrike, Asana, or Microsoft Project, is considered an asset.
• PMI/PMP certification and/or engineering degree is considered an asset

Other:

• Be a positive change agent for the operation
• US travel up to 20%

The base salary range for this position is $103,530 - $121,800. Range shown in $USD for US residents. Other countries will differ. Range may vary on a number of factors including, but not limited to: location, experience and qualifications. Tucows believes in a total rewards offering that includes fair compensation and generous benefits. Learn more