Sr. Procurement Partnering Manager - Diagnostics (m/f/d)

At Roche you can show up as yourself, embraced for the unique qualities you bring. Our culture encourages personal expression, open dialogue, and genuine connections,  where you are valued, accepted and respected for who you are, allowing you to thrive both personally and professionally. This is how we aim to prevent, stop and cure diseases and ensure everyone has access to healthcare today and for generations to come. Join Roche, where every voice matters.

The Position

Who we are

A healthier future. It’s what drives us to innovate. To continuously advance science and ensure everyone has access to the healthcare they need today and for generations to come. Creating a world where we all have more time with the people we love. That’s what makes us Roche.

Healthcare is evolving, and Global Procurement is responding by continuously striving for the highest possible performance, taking innovative and strategic approaches to business and supplier partnerships.  Global Procurement proactively manages the entire supplier ecosystem, making a vital contribution to improving health outcomes, reducing costs for patients and global healthcare systems, and ensuring that Roche continues doing now what patients need next.

The Opportunity

This role sits within the Customer Excellence group which is focused on enabling greater customer centricity in GP by gathering and sharing business insights and feedback, promoting procurement solutions and services and simplifying partnering with procurement for the business.

As the Sr. Procurement Partnering Manager, you will work in a dynamic global environment where you will meet the challenge to bring focus on day-to-day customer engagement to enable an excellent, end-to-end customer experience. You act as the primary contact for your respective business customer and, thanks to your deep understanding of procurement and the customer day-to-day procurement-related needs, you provide simple and seamless access for Diagnostics to procurement, independent of the spend category. You collaborate with customers, internal procurement (i.e. Chapters, networks and capability areas eg core delivery, contracting, solutions, analytics, insights, etc.) and transactional/operations teams to align on needs and opportunity fulfilment or general service enhancements that improve the overall customer experience and realize value for the customer. You work closely with other team members as a subject matter expert, project or workstream lead to develop strategies, measure and track performance, while also identifying and leveraging synergies across Roche. 

You will play a variety of roles according to your experience, knowledge, and the general business/team requirements, including but not limited to these core responsibilities: 

• You act as a customer domain expert through your daily customer engagement,  providing business insights and opportunities to the procurement organization, including the tactical/operations teams, to (i) maintain and/or improve the end-to-end procurement experience for Diagnostics and (ii) proactively identify and develop opportunities where procurement can drive greater value realization for the business customer.

• You are a strategy developer and value driver developing and driving operational and tactical business plans, including prioritization, customer buy-in for/sponsorship of applicable procurement services and solutions tailored to customer needs and aligned to overall customer and procurement strategies.

• You are a procurement ambassador and customer partner, acting as the primary point of contact for specific customers, focused on simplifying and optimizing the customer experience across procurement, including identifying procurement opportunities, promoting solutions, and advocating for customer compliance (i.e., with policies, tools, processes) and adoption..

• You will work with your team, broader capability area, networks, and squads/project teams to determine the various roles you can take to deliver or support both project and foundational work.

• Your successful performance and contribution depend on the full embodiment and demonstration of core mindsets and behaviors, including curiosity, passion, an entrepreneurial spirit, enterprise thinking, inclusive collaboration, and desire for continuous learning that underpin our culture and ways of working.

Who you are:

• You hold a university degree, with a business or life science degree preferable.

• You have 7+ years with procurement (multi-category) or relevant sales or customer management leadersh