EMEA Sales Manager

Front is the leading AI-powered customer service platform built for collaboration. Front brings core support channels into a modern, intuitive workspace where teams can collaborate on requests, automate manual processes, and delight customers across their entire lifecycle. Front’s flexible workflows, AI features, and customer intelligence provide the efficiency and insights to keep entire organizations customer-first, every day. More than 9,000 of the most innovative companies worldwide including CultureAmp, HootSuite, and Y Combinator use Front to deliver five-star service at scale.

Backed by Sequoia Capital and Salesforce Ventures, Front has raised $204M from leading venture capital firms and independent investors including top executives at Atlassian, Okta, Qualtrics, Zoom, and PagerDuty. Front has received numerous Great Place to Work accolades, including Built In's 100 Best Midsize Places to Work in SF 2025, Top Places to Work by USA Today 2025, Y Combinator's list of Top Companies in 2023, #4 on Fortune’s Best Workplaces in the Bay Area™ ,Inc. Magazine's 2022 Best Workplaces list, and Forbes Best Startup Employers 2022 List.

We’re looking for an experienced, people-first Sales Manager to lead our EMEA-focused Account Executives and drive growth across our international markets. Based in our Dublin office, you’ll coach, develop, and inspire a high-performing team responsible for new business acquisition, pipeline generation, and exceptional deal execution.

This role is ideal for a builder who thrives in a fast-moving environment: someone who cares deeply about coaching reps, who partners tightly with cross-functional teams, and who brings operational rigor to every stage of the sales cycle. You’ll play a key role in shaping our go-to-market strategy across EMEA as we continue to scale globally.

What will you be doing?

• Lead, develop, and mentor a team of high-performing Account Executives covering EMEA new business.

• Drive consistent execution across pipeline generation, forecast accuracy, and sales process adherence.

• Partner closely with Marketing, SDR Leadership, Revenue Operations, Partnerships, and Customer Success to optimize our EMEA go-to-market engine.

• Ensure your team deeply understands customer pain points and can articulate the value of Front in a clear, consultative way.

• Build a culture of accountability, continuous learning, and operational excellence.

• Hire and onboard exceptional sales talent, ensuring the team scales ahead of company growth.

• Analyze and optimize regional performance by leveraging data, insights, and cross-functional feedback loops.

• Represent the voice of the customer and collaborate with Product, Engineering, and Leadership to influence roadmap thinking.

• Foster a collaborative, inclusive, and high-trust environment aligned with Front’s values.

What skills & experience do you need?

• 3–5+ years of front-line sales management experience in B2B SaaS, ideally with multi-regional or international exposure.

• A consistent track record of helping reps exceed quota through structured coaching and development.

• Strong command of sales fundamentals: discovery, qualification, multi-threading, champion building, value-selling, and closing.

• Operational rigor with experience implementing repeatable processes and forecast discipline.

• A builder’s mindset — you enjoy refining systems, tackling ambiguity, and scaling what works.

• Deep empathy for both customers and teammates, paired with a bias for action and impact.

• Excellent communication, storytelling, and stakeholder-management skills.

• Experience selling a horizontal product or platform is a plus.

• Familiari