Medical Assistant/Scheduling Assistant - Dermatology - Days

Position Highlights:

• Sign on bonus: None

• Position: Medical Assistant

• Location: Chicago, IL

• Full Time

• Hours: Monday-Friday 7:00am to 5:00pm

• Required Travel: None

What you will do:

The Medical Assistant will provide clinical functions and business office assistance in the clinics of healthcare providers by demonstrating a high level of competency and customer service. 

• Greets patients providing a high level of customer service and answers telephone referrals/inquiries.

• Prepares patients for the health care visit by directing and/or accompanying them to the examining room; provides exam gowns and drapes; helps to position patient for the examination and/or treatment; arranges exam room instruments, supplies, and equipment.

• Verifies patient information by interviewing patient; reviews and/or records medical history; takes vital signs; confirms purpose of visit or treatment.

• Supports patient care delivery by assisting the healthcare providers during examinations; prepares laboratory specimens; performs basic laboratory tests on the premises; disposes of contaminated supplies; sterilizes medical instruments; administers medications on the premises; authorizes drug refills as directed; telephones prescriptions to pharmacies; draws blood; prepares patients for x-rays; takes electrocardiograms; removes sutures; changes dressings; prepares for and assists with procedures as directed, specialty specific clinical duties as directed.

• Educates patients by providing medication and diet information and instructions; answers questions.

• Completes records by recording patient examination, treatment, and test results.

• Generates revenues by recording billing information of services rendered; completes insurance forms; responds to insurance and other third-party inquiries.

• Keeps supplies ready by inventorying stock; places orders; verifies receipt.

• Keeps equipment operating by following operating instructions; troubleshoots breakdowns; maintains supplies; performs preventive maintenance and calls for repairs as needed.

• Maintains safe, secure, and healthy work environment by following and enforcing standards and procedures; complies with legal regulations.

• Maintains patient confidence and protects operations by keeping patient care information confidential.

• Adheres to professional standards, policies and procedures, federal, state, and local requirements and Patient Centered Medical Home standards.

• Maintains current job knowledge by participating in educational opportunities

• Takes initiative and explores opportunities for accomplishing new and different tasks or projects

• May function as an EPIC super user

Other Functions

• Participates in maintaining an environment conducive to safety, patient comfort and privacy, as well as employee safety.

• Provide cross-coverage to other offices in the medical group as necessary.

• Observes established hospital/department policies and procedures, safety, environmental and infection control standards.

• Participates in quality improvement activities/projects

• Participates in department meetings, appropriate in-services, and educational opportunities.

• Clinical Skills, Creating a Safe, Effective Environment, Health Promotion and Maintenance, Hospital Environment, Procedural Skills, Documentation Skills, Verbal Communication, Inventory Control, Planning, Dependability, Medical Teamwork 

INTERNAL AND EXTERNAL CONTACTS

• Frequent contact with patients, visitors, employers, physicians, nurses and insurance companies 

ENVIRONMENT

·         Primary body position:  Sitting = 60%, Standing/Walking = 40%

·         Lifting requirements up to 50 lbs occasionally or frequently

·         Potential exposure to airborne diseases: 100% of the time

·         Potential risk of blood borne exposure: 100% of the time     

The above statements are intended to describe the general nature and level of work performed by e