Clinical Records Clerk - Urgent Care - Orange Grove

Seeking a full-time Front Office (Clinic Records Clerk) to support our Northwest Urgent Care at Orange Grove (River Rd.).

Shift: Days

As a Clinic Records Clerk at Northwest Urgent Care you’ll join a team and be a part of a culture that's dedicated to providing top quality care to our patients. Our full-time employees enjoy a robust benefits package which may include health insurance, 401(k), licensure/certification reimbursement, tuition reimbursement, and student loan assistance for eligible roles.

Job Summary 

The Clinic Records Clerk is responsible for collecting, organizing, scanning, and maintaining patient records in the electronic medical record (EMR) system. This role ensures accurate and timely document management to support efficient clinic operations and compliance with healthcare regulations. The Clinic Records Clerk also assists with administrative tasks, including faxing documents and supporting clinical staff as needed. 

Essential Functions

• Collects and gathers documents from designated areas for scanning into the EMR system.
• Organizes and prepares documents for scanning to ensure clarity and accuracy.
• Scans and indexes documents into appropriate patient charts following established protocols.
• Verifies the quality and accuracy of scanned records and resolves any discrepancies.
• Ensures timely processing of incoming and outgoing records to maintain workflow efficiency.
• Faxes patient-related documents as instructed by clinical staff.
• Maintains confidentiality and security of patient information in compliance with HIPAA regulations.
• Assists with administrative tasks related to medical records management.
• Supports clinic operations by performing additional duties as assigned.
• Performs other duties as assigned.
• Complies with all policies and standards.

Qualifications

• 0-1 years of experience in medical records, healthcare administration, or a related clerical role required

Knowledge, Skills and Abilities

• Knowledge of medical record management, including scanning and indexing processes.
• Familiarity with electronic medical record (EMR) systems.
• Strong attention to detail to ensure accuracy in document handling.
• Ability to organize and prioritize tasks in a fast-paced clinical environment.
• Effective communication skills to collaborate with clinical and administrative staff.
• Working knowledge of HIPAA regulations and patient confidentiality requirements.
• Basic clerical and administrative skills, including document handling and faxing.

Licenses and Certifications

• RHIT - Registered Health Information Technician preferred or
• RHIA - Registered Health Information Administrator preferred

This position is not eligible for immigration sponsorship now or in the future. Applicants must be authorized to work in the U.S. for any employer.