Infrastructure Engineer (Windows / VMware)

Discover. A brighter future.

With us, you’ll do meaningful work from Day 1. Our collaborative culture is built on three core behaviors: We Play to Win, We Get Better Every Day & We Succeed Together. And we mean it — we want you to grow and make a difference at one of the world's leading digital banking and payments companies. We value what makes you unique so that you have an opportunity to shine.

Come build your future, while being the reason millions of people find a brighter financial future with Discover.

Job Description:

At Discover, be part of a culture where diversity, teamwork, and collaboration reign. Join a company that is just as employee focused as it is on its customers and is consistently awarded for both. We’re all about people, and our employees are why Discover is a great place to work. Be the reason we help millions of consumers build a brighter financial future and achieve yours along the way with a rewarding career. 

Discover will not sponsor or transfer employment work visas for this position.  Applicants must be currently authorized to work in the United States on a full-time basis.

The Infrastructure Engineer works on holistic engineering deliverables across different stages of the product lifecycle and determines technology patterns for the overall solution. This role takes the lead in guiding more junior engineers and is a role model in fostering the adoption of new technologies. Actively manages and escalates risk and customer-impacting issues within the day-to-day role to management. 

Responsible for all aspects of the x86 hardware and software lifecycle for Virtual and Windows server solutions. Core competencies include but are not limited to VMware and Windows operating systems, x86 hypervisors, scripting/automation, HCIS and x86 hardware solutions. Works in agile product delivery team. Interfaces with Product Owner, Product Architect, Application Development and Operations teams on standards exceptions or troubleshooting of issues relating to hardware/OS/application integration.

Responsibilities 

• SME-level accountability for a specific technology and backup/secondary responsibility for another technology.

• Documents current environments, SOPS, future directions, technical designs, change tickets, and other items for internal operations as well as external auditors.

• Will be the escalation point for other team members and knowledgeable of all team technologies.

• Responds to engagements from the Command Center and 1st level operations teams to provide production fixes and root cause analysis.  Available on a pager rotation for 24x7 support

• Experience supporting Microsoft Windows Server technologies

• Installation, configuration, and administration of virtualization infrastructures running on VMware suite of products

• Experience with x86 and HCIS platforms (Nutanix, Cisco UCS)

• Strong PowerShell or Ansible scripting experience, especially with the goal of automation

• Experience working under a Change Management umbrella, with strong policies and approval chain

• Able to demonstrate a strong engineering mindset throughout the project lifecycle

• Able to take responsibility and will pro-actively look to identify and improve existing processes and practices within the environment

• Excellent Communication skills (spoken/written English) are a must, strong interpersonal skills

• Must be able to multi-task and respond effectively under pressure

• Contributes to team agile ceremonies, leads demos and presentations, helps new engineers learn established norms 

• Continues professional education and create opportunities for core product teams to learn engineering best practices 

• Achieves product commitments (and influences others to do the same) by using informal leadership & highly developed communication skills and contributes to or led technology communities 

• Uses automation, system tools, open-source solutions, observability and 'security first' principles in daily work 

• Contributes to team agile ceremonies, leads demos and presentations, helps new engineers learn established norms 

• Initiates high level solution design a