Automotive Master Technician - Vermilion - CLOSED ON SUNDAY!!

SUMMARY

Act as a consultant for diagnostic work, vehicle repairs, and procedures. Also, the master technician provides leadership and direction to other members of the service department.

All employees are expected to demonstrate core behaviors that help us provide the level of service that customers expect:

Key Competencies

Descriptors

1. Drive

Self-motivated to take action and to do more than what is expected in order to deliver excellent service.

2. Desire to Learn

Actively seeks to build or acquire new knowledge in order to improve and develop skills.

3. Speed of Execution

Carries out job duties in a manner that demonstrates ability to achieve the expected level of efficiency, quality, and customer service.

4. Detail Orientation

Completes tasks accurately, thoroughly and with an eye toward quality, and in accordance with established processes and procedures.

5. Reliability

Assumes personal responsibility for all aspects of work: quality, timeliness and results; seeking to complete tasks with little oversight.

ESSENTIAL JOB FUNCTIONS

• Diagnoses and repairs vehicles accurately and within a reasonable time frame and with a quality of work that exceeds customer expectations.
• Perform advanced removal and replacement, and diagnostic work accurately according to daily work orders as received from any manager including: emission control systems; throttle body injection; electrical problems on computerized vehicles; conditions between computer, ignition, and mechanical problems; anti-lock brake systems; cruise control; all non-computerized accessories; drivability problems; on-board computer problems; import fuel injection; import ignition on computerized vehicles; auto transmissions; computerized A/C systems; and four wheel drive internal components.
• Train members of the service department thoroughly in various vehicle maintenance and repair responsibilities.Assist location managers with daily operation of the facility through pricing work orders,requisitioning parts, shop organization and supervision of other members of the service department.
• Knows, understands, and performs all duties of all Technician roles.
• Observes and follows all necessary safety regulations when operating machinery, equipment and tools.
• Perform work of other members of the service department if business necessitates.
• Perform any other duties either necessary for customer service or perceived by or assigned to the job.

EQUIPMENT/TOOLS

Operates the following equipment acceptably and safely: diagnostic scan tool, DSO, smoke machine and all equipment required to perform the jobs of other members of the service department.

Tools provided by the Company: " Air Impact Gun, flip sockets (standard & metric), valve stem puller, hubcap hammer, air gauge, tread depth gauge, safety glasses, torque wrench, flat repair tools, wheel lock removal kit and wheel weight hammer/puller.

Tools provided by the Employee: Screw driver set (standard & Phillips), vise grips, pliers (standard & needle nose), pair channel locks, basic socket set (standard & metric) " driver and basic tool box to hold all of the above. *purchases and maintains the tools necessary to perform the various duties of the job Master Technician

QUALIFICATIONS

To perform this job successfully, an individual must be able to perform and enjoy each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required.

EDUCATION and/or EXPERIENCE

Minimum training required:

• Certified Master Technician
• Advanced automotive maintenance, removal & replacement knowledge/skills
• Advanced automotive diagnostic knowledge/skills.

ASE certifications:

• Suspension and Steering
• Brakes
• Heating & Air Conditioning
• Refrigerant Recovery & Recycling
• Engine Repair
• Electrical/Electronic Systems
• Engine Performance
• Auto Advanced Engine Performance
• Automatic Transmis