SharePoint Production Support Developer

SharePoint Production Support Developer

Job Category: Information Technology

Time Type: Full time

Minimum Clearance Required to Start: None

Employee Type: Regular

Percentage of Travel Required: Up to 10%

Type of Travel: Local

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The Opportunity:

CACI is currently looking for a SharePoint Production Support Developer with agile methodology experience to join our BEAGLE (Border Enforcement Applications for Government Leading-Edge Information Technology) Agile Solution Factory (ASF) Team supporting Customs and Border Control (CBP) client located in Northern Virginia! Join this passionate team of industry-leading individuals supporting the best practices in Agile Software Development for the Department of Homeland Security (DHS).

As a member of the BEAGLE ASF Team, you will support the men and women charged with safeguarding the American people and enhancing the Nation’s safety, security, and prosperity. CBP agents and officers are on the front lines, every day, protecting our national security by combining customs, immigration, border security, and agricultural protection into one coordinated and supportive activity.

The ideal candidate will work on a SharePoint team to develop SharePoint 2013 and SharePoint Online portals for the BEAGLE program. The SharePoint Production Support Developer will implement innovative SharePoint 2013 and SharePoint Online portal solutions for customers. They will be responsible for activities associated with the support of customized solutions that automate and optimizes process execution on the program and provide users with real-time analysis data.


Responsibilities:

What You'll Get To Do:

Serves as a SharePoint Production Support team member who will be responsible for:

• Working with customers, users and stakeholders to document business processes and requirements.
• Designing creative and innovative approaches to building robust SharePoint capabilities that facilitate collaboration and automate and streamline program processes.
• Developing, documenting and supporting custom and out-of-the-box SharePoint solutions using industry best practices.
• Analyzing and translating business processes and requirements into implementable design.
• Implementing SharePoint Online web-based solutions.
• Implementing PowerAutomate flows to streamline manual processes on the program.
• Providing ongoing maintenance of the SharePoint portal.
• Responding to service desk tickets; troubleshooting and debugging any issues with CBP end users remotely.
• Building and maintaining of PowerApps form solutions and Power Automate workflows.
• Supporting the conversion of InfoPath forms to PowerApps solutions.
• Assisting with the transition of site collections from SharePoint 2013 to SharePoint Online including development of Modern Pages, Flows, and integration of other O365 applications.

Qualifications:

Required: 

• Must be a U.S. Citizen with the ability to pass CBP background investigation, criteria includes, but not limited to:
  • 3 year check for felony convictions
  • 1 year check for illegal drug use
  • 1 year check for misconduct such as theft or fraud
• Excellent verbal and written communication skills
• Understanding of the software development life cycle, including planning, development, requirements management, CM, quality assurance, and release management
• Professional Experience: Bachelors Degree and  5+ years related technical and managerial experience (experiences considered in lieu of degree)
• Experience with Remedy ticketing systems.
• Experience with JIRA Service Desk.
• Ability to lead a large 365x24x7 on-call help desk/service desk team.

Desired:

• Familiarity with Agile methodology.
• Experience PowerPlatform applications (PowerApps, PowerAutomate, PowerBI).
• Familiarity with Data Connections across O365 applications.
• Knowledge of front-end and client-side technologies (JavaScript, jQuery, CSS, HTML)

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What You Can Expect:

 

A culture of integrity.

At CACI, we place character and innovation at the center of everything we do. As a valued team member, you’ll be part of a high-performing group d