Sr. Director, Global Logistics & Distribution
West Pharmaceutical ServicesAbout the role
At West, we’re a dedicated team that is connected by a purpose to improve patient lives that has been at the center of our Company for more than a century. Our story began when Herman O. West solved the problem of supplying penicillin in mass quantities to the US Government during World War 2. Through our work to deliver thousands of life-saving and life-enhancing injectable medicines to millions of patients daily, West’s indelible mark on the healthcare industry has just begun. A name started our story. How will yours help write our future?
There’s no better place to join an inclusive community of professionals with opportunities for lifelong learning, growth and development. Supported by benefit programs, we empower the physical, mental, emotional and financial health of our team members and their families.
We believe in giving back to help those in need in the communities where we live and work. And are equally committed to creating a healthier environment and planet through our sustainability efforts.
Job Summary
The Senior Director, Global Logistics, Warehousing & Distribution is an enterprise-level executive responsible for the design, governance, and execution of West’s global distribution and logistics strategy across all regions and businesses.
This role ensures compliant, resilient, and cost-effective movement of pharmaceutical packaging components, drug delivery systems, and high-value containment products across a global network of manufacturing plants, distribution centers, 3PL partners, and customer sites..
The leader will architect and lead a next-generation global distribution network that supports:
- Regulated pharmaceutical and biologics customers
- Specialty handling requirements
- Margin expansion and working capital optimization
- Risk mitigation and business continuity
- Customer experience improvements through OTIF and lead time
This role is a key member of the Global Supply Chain Leadership Team. #LI-CT1
Essential Duties and Responsibilities
Global Logistics & Distribution Strategy
- Define and execute a multi-year global logistics and distribution strategy aligned to West’s enterprise growth objectives.
- Design the future-state global warehouse and distribution network, including:
- Site footprint optimization
- Regional DC strategy
- 3PL governance model
- Automation roadmap
- Develop global transportation strategy (ocean, air, ground, expedited).
- Establish global service level agreements (SLAs) and customer delivery performance standards.
- Architect distribution capability to support new product introductions and platform expansion
Regulatory & Quality Compliance
- Ensure full compliance with:
- FDA regulations
- ISO standards
- GDP / GMP / GSP requirements
- International trade and customs regulations
- Maintain inspection readiness for global regulatory audits.
- Ensure traceability and product integrity across distribution channels.
Network Optimization & Digital Transformation
- Lead global WMS, TMS, and ERP integration initiatives.
- Deploy advanced visibility and analytics tools to improve:
- OTIF (On-Time-In-Full)
- Inventory accuracy
- Cost-to-serve
- Standardize warehouse automation strategy across regions
- Implement predictive analytics and risk modeling to improve resilience.
Integrated Business Planning & Cross-Functional Alignment
- Integrate logistics into:
- IBP
- S&OP
- Long-Range Strategic Financial Planning
- Align with:
- Commercial
- Quality
- Regulatory
- Manufacturing
- Procurement
- Finance
Risk Management and Business Continuity
- Develop global logistics risk mitigation strategies, including:
- Dual sourcing and alternate routing
- Geopolitical risk planning
- Trade disruption contingency planning
- Lead enterprise-level business continuity planning for distribution operations.
- Oversee crisis management protocols related to logistics interruptions.
Financial & Performance Accountability
- Own global logistics P&L elements, including:
- Freight spend
- Warehousing costs
- Inventory carrying costs
- Drive working capital improvement through inventory strategy and network design.
- Develop KPI dashboards aligned to executive-level reporting.
- Present global supply risk and per
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