Retail Sales Associate

Retail Sales Associate - Alpharetta, GA

As a Retail Sales Associate, you will guide the customer through the life of the sale through our engaging sales platforms: in-person and virtual appointments, phones, and live-chat!  These team members assist our customers in finding their best jewelry match from our luxury product line. Curious about a day- in- the- life? Learn more on our blog  here or learn about Oval Diamonds from Kelly, our SF team member, here!    

The ideal candidate will be able to work a full-time schedule that includes weekend days. This role is in-person at our new Alpharetta, GA showroom location, opening at The Avalon.

What you’ll do:    

• Utilize sales strategies and forward-thinking problem-solving techniques to assist and guide customers through multiple purchasing decisions, such as ring settings selections and diamond options, creating memorable and personalized experiences for each customer.  
• Proactively manage and respond to a high-volume of leads and active customers to achieve sales targets.   
• Act as a brand advocate, sharing our mission of creating a more sustainable, transparent, and compassionate jewelry industry.   
• View the full role responsibilities Here 

What You Have:   

• A passion for the customer.   
• A drive to exceed goals.   
• A keen eye for details.  
• Clear and concise communication.   
• A team player mindset.   

What We Offer:   

At Brilliant Earth, we’re passionate about the employee experience. That’s why we offer an excellent training program and endless opportunities for career growth! In addition, we offer competitive compensation and a robust benefits package, including:  

• Career Growth. We want to see you sparkle! Through regular 1-1’s with your manager, a variety of training opportunities, and an annual 360 review process for all employees, our leaders are dedicated to creating clear pathways for growth. Learn more about how Brilliant Earth creates a culture of collaboration and growth Here!   
• Set Schedule. We offer consistent weekly hours, and 2 consecutive days off. 
• Diverse, mission-minded team. We were founded to cultivate a more transparent, sustainable, compassionate, & inclusive jewelry industry. Learn more about our impact and team diversity Here!   
• Lifestyle Spending Account. At Brilliant Earth, we're committed to your well-being. Enjoy company reimbursements for eligible wellness expenses, such as gym memberships, massage, counseling, and more! 
• Continued Education. Company-sponsored learning in leadership, professional skills, diversity & inclusion, and access to tuition reimbursement for role-specific trainings.  
• Employee Discounts. As an employee at Brilliant Earth, you’ll receive a generous discount on our jewelry.  
• Sales Incentive Programs. Quarterly bonuses for achieving sales targets, plus additional bonuses for exceeding goals and monthly bonuses for top sales reps.  
• Mental Wellness Perks. We offer access to mental health resources, such as self-care apps and seminars. Our Employee Assistance program offers 24/7 access to counseling! 
• Giving Back and Volunteer Opportunities. In addition to our giving back programs, our teams support local initiatives and spend time together by volunteering.  
• Medical, Dental, and Vision. We offer multiple plans to choose from, including a $0 monthly premium option for employee health insurance and employer HSA contributions. Insurance kicks in on the first day of your 2nd month! 
• 401k match. We know that saving for the future is important. That's why we offer a generous 401k match.  
• Paid Time Off. We know it’s important to recharge and relax - you’ll accrue 3 weeks