Universal Destinations & Experiences Internship - Technical Services, Facility Maintenance & Construction - File Management

Company Description

Each day Universal Studios Hollywood creates unforgettable experiences for our guests from around the world. We bring to life the ultimate Hollywood experience with our real working movie studio and heart-pounding rides, shows and attractions that put you inside some of the world’s most popular movies and TV shows. USH offers something for everyone from thrill seekers to movie lovers to family fun for all ages. Our Team Members are passionate individuals who create memorable moments whether it’s on the studio lot, or in our conference rooms, theaters, or kitchens. We believe in the talent of our team members. It’s our passion and commitment to excellence that drives our business to succeed in everything we do across the park. We believe in a culture of family and fun, here you can make a difference and build your career!

NBCUniversal owns and operates over 20 different businesses across 30 countries including a valuable portfolio of news and entertainment television networks, a premier motion picture company, significant television production operations, a leading television stations group, world-renowned theme parks and a premium ad-supported streaming service.

Here you can be your authentic self. As a company uniquely positioned to educate, entertain and empower through our platforms, Comcast NBCUniversal stands for including everyone. We strive to foster a diverse and inclusive culture where our employees feel supported, embraced and heard. We believe that our workforce should represent the communities we live in, so that together, we can continue to create and deliver content that reflects the current and ever-changing face of the world.

Job Description

The Spring/Summer intern will support the Facility Maintenance & Construction team in clarifying and summarizing existing process flows and documenting them for internal client partners as well as newly hired internal department staff. Duties will include developing process flow maps and an overall process handbook for the department. File renaming convention and unified processes across the department will also be implemented.

• Process summarization and presentation
  • Create clear, easy to follow, client-facing diagrams and charts that explain department workflow processes that other lines of business need to use to request work
  • Create “manual” for new FMC managers with process overview and more detailed breakdowns of the “how” for training purposes and clarity within group
  • Assist team with any smartsheet/excel clean up to ensure consistency across the platforms on process
• FMC File Management
  • Create streamlined file management system (OneDrive, explore SharePoint)
  • Combined common use files/system/forms required for day to day operations
  • Create standardized file naming/filing conventions
  • Update all paperwork to be consistent across departments
  • Explore efficiencies in current practices
• Departmental updates
• Update org charts, groups, etc. for client-facing purposes

Pay Range: $18-$25/hour

Qualifications

Qualifications/Requirements

• Pursuing a Bachelor’s degree from a four year college or university in Industrial Engineering
• Proficiency in Microsoft Word, Excel, Outlook, PowerPoint and Project.

Desired Characteristics

• Theme Park Operations knowledge and experience
• Excellent organizational, verbal and written communication skills
• Demonstrated ability to work with all levels of employees and management, and willingness to give assistance to co-workers in other areas. Strong team player.
• Strong interpersonal and analytical skills
• Strong time management skills
• Ability to multi-task and be flexible is essential

Additional Information

NBCUniversal's policy is to provide equal employment opportunities to all applicants and employees without regard to race, color, religion, creed, gender, gender identity or expression, age, national origin or ancestry, citizenship, disability, sexual orientation, marital status, pregnancy, veteran status, membership in the uniformed services, genetic information, or any other basis protected by applicable law. NBCUniversal will consider for employment qualified applicants with criminal histories in a manner consistent with relevant legal requirements, including the City of Los Angeles Fair Chance Initiative For Hiring Ordinance, where applicable.

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