Warehouse Coordinator - Specialty Pharmacy

We've made a lot of progress since opening the doors in 1942, but one thing has never changed - our commitment to serve, heal, lead, educate, and innovate.  We believe that every award earned, every record broken and every patient helped is because of the dedicated employees who fill our hallways. 

At Ochsner, whether you work with patients every day or support those who do, you are making a difference and that matters.  Come make a difference at Ochsner Health and discover your future today! 

This role is responsible for the daily operations of department warehouse operations using independent judgment to manage the purchasing, receiving, packing, delivery and ordering of inventory and equipment for efficient operations. This role ensures the timely management of these functions and services to patients, customers and employees while mensuring regulatory requirements. The role also includes tracking and maintaining equipment and overseeing product shipping while providing outstanding customer service and collaborating with appropriate internal and external stakeholders.

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable qualified individuals with disabilities to perform the essential duties.

This job description is a summary of the primary duties and responsibilities of the job and position. It is not intended to be a comprehensive or all-inclusive listing of duties and responsibilities. Contents are subject to change at the company's discretion.

Education

Required - High School diploma or equivalent

Preferred - Associate's Degree in Healthcare, Management, or related field

Work Experience

Required - None

Preferred - supply chain experience or related field

Knowledge Skills and Abilities (KSAs)

• Must be proficient with Windows-style applications, various software packages specific to role, and keyboard use required for data entry and retrieval of information.

• Strong organizational skills to manage supply orders, track inventory, and coordinate deliveries effectively.

• Must always maintain a firm understanding of confidentiality, HIPAA and regulatory requirements.

• Effective verbal and written communication skills and the ability to communicate information clearly and professionally with internal and external personnel.

• Strong interpersonal skills to interact with individuals of diverse cultural backgrounds, across all ages, and at all levels within and outside the organization in a positive and effective manner.

• Excellent customer service skills and the ability to work collaboratively within a group setting.

• Ability to work independently and efficiently to complete all assigned tasks within a given time period.

Job Duties

• Orders supplies, including medications and equipment (if applicable), packaging materials, and all operational necessities, ensuring adequate inventory levels.

• Routes and tracks deliveries to ensure timely receipt and distribution of all supplies.

• Check the number of packages received against the shipping invoice and inform the leadership of any problems (missing or damaged goods, wrong items, etc.)

• Pack (appropriately for the item and mode of transport chosen), weigh and label freight (destination, number of shipping units, weight and mode of transport) and assign a shipping number to each package, in accordance with the instructions of leadership.

• Ensure that all items are well organized and correctly stored, well protected, fully identified and easily accessible (cleanliness, security, access, etc.).

• Adapt behavior to the specific patient population, including but not limited to: respect for privacy, method of introduction to the patient, adapting explanation of services or procedures to be performed, requesting permissions, and communication style.

• Immediately escalates questions outside of scope to appropriate level of licensed team member or leader as necessary.

• Operates and balances point of sale system as