Resort Activities Guest Experience Associate - Seasonal Full-Time

This role is responsible for delivering exceptional guest experiences through the coordination and support of resort activities, events, and front desk operations. The ideal candidate will create a welcoming environment, ensure safety across resort areas, and actively engage guests from check-in to check-out

KEY RESPONSIBILITIES:

• Greet and assist guests during check-in/out and throughout their stay.
• Plan, host, and support indoor/outdoor activities and events.
• Ensure safety, cleanliness, and visual appeal of common areas (pools, courts, activity centers).
• Promote activities and communicate updates to guests and staff.
• Assist with marketing and communication efforts across resort channels.
• Monitor safety, enforce rules, and respond to emergencies.

QUALIFICATIONS:

• Experience in hospitality, recreation, or theme park settings preferred.
• Outgoing, energetic, and guest-focused with excellent communication skills.
• Comfortable with water activities and working outdoors.
• Strong organizational and multitasking skills; proficient in MS Office.
• CPR/First Aid certified or willing to obtain.
• Open availability, including weekends and holidays.

CERTIFICATES, LICENSES, REGISTRATIONS

• Familiarity with water safety, CPR certification strongly desired.
• First Aid Certified strongly desired.

At Holiday Inn Club Vacations, we believe in strengthening families. And we look for people who exhibit the courage, caring and creativity to help us become the most loved brand in family travel. We’re committed to growing our people, memberships, resorts and guest love. That’s why we need individuals who are passionate in life and bring those qualities to work every day. Do you instill confidence, trust and respect in those around you? Do you encourage success and build relationships? If so, we’re looking for you.