AD, Business Patient Support Program Design Launch Excellence

Compensation Data

The base salary range for this position is $170,000 to $269,000.   The position may be eligible for a role specific discretionary bonus, relocation, and/or other compensation elements.  We continuously review market data and may adjust salary ranges as needed in the future.  Actual compensation will be based on job-related factors such as skills, experience, and qualifications, and other factors permitted by law. For an overview of our benefits please click here.​

The base salary range for this position is $170,000 to $269,000.   The position may be eligible for a role specific discretionary bonus, relocation, and/or other compensation elements.  We continuously review market data and may adjust salary ranges as needed in the future.  Actual compensation will be based on job-related factors such as skills, experience, and qualifications, and other factors permitted by law. For an overview of our benefits please click here.​

Description

As an employee of Boehringer Ingelheim, you will actively contribute to the discovery, development and delivery of our products to our patients and customers. Our global presence provides opportunity for all employees to collaborate internationally, offering visibility and opportunity to directly contribute to the companies' success. We realize that our strength and competitive advantage lie with our people. We support our employees in a number of ways to foster a healthy working environment, meaningful work, mobility, networking and work-life balance. Our competitive compensation and benefit programs reflect Boehringer Ingelheim's high regard for our employees.

The Associate Director, Business PSP Design Launch Excellence is responsible for translating business strategy into actionable processes that enable the successful launch of new patient support programs, enhance patient experiences within existing programs, and drive operational efficiencies across brands. 

This role serves as a strategic partner to cross-functional teams, ensuring alignment between program design, technology enablement, and patient-centric objectives, while embedding governance, compliance, and continuous improvement practices.

This role is based on-site at our Ridgefield, CT location with hybrid flexibility of 2-3 days per week on-site. 

Duties & Responsibilities

STRATEGIC & CROSS FUNCTIONAL LEADERSHIP

• Translate business strategy into the assessment and design of processes required to launch new patient support programs and optimize existing ones.
• Translate business trends and industry benchmarks into differentiated initiatives aligned to PSP enterprise objectives.
• Drive efficiencies in program architecture across brands to support scalability in patient centric objectives.
• Leads cross-functional teams’ collaboration to design program capabilities across people, process, and technology.
• Influence decision-making across cross-functional teams to deliver optimal solutions for patients. 

OPERATIONS STRATEGY, EXECUTION & PROCESS OPTIMIZATION

• Design and implement enterprise-level performance measurement framework to evaluate process effectiveness, program performance, compliance adherence, and operational efficiency.  
• Ensure delivery of the right information at the right time through preferred communication channels, aligned with program strategy, by continuously to review and refine processes to enhance patient and agent experience.
• Demonstrated success in prioritization, organizational and analytical skills as well as the ability to create solutions for issues, gaps, and opportunities by managing projects and co-leading initiatives that drive organizational growth.
• Partner with business teams to identify reporting and analytic needs for programs, enhancements, and new capabilities. Leveraging insights to identify opportunities for efficiency gains, cost savings, and improved communication across functions.
• Identify new opportunities beyond current organizational thinking to enhance patient experience and operational efficiency. Ensure processes evolve with changing business needs and technology advancements.
• Support program development and integration efforts with internal Technology Services, stakeholders, and