Emerging Cloud Solutions Product Delivery Manager

Shape the future of product delivery while crafting solutions that enhance and optimize customer experiences. Lead end-to-end processes, manage dependencies, and liaise with stakeholders as part of a team at the forefront of innovation.

 

As a Product Delivery Manager in Emerging Cloud Solutions Enablement (ECSE), you work to enhance and optimize the way products are delivered to customers. As a key member of the team, you create solutions and efficiencies that enable successful implementations in an expedient and organized way. 
 

Job responsibilities

• Leads end-to-end product delivery processes including intake, dependency management, release management, product operationalization, delivery feasibility decision-making, and product performance reporting, while escalating opportunities to improve efficiencies and functional coordination
• Leads the completion of change management activities across functional partners and ensures adherence to the firm’s risk, controls, compliance, and regulatory requirements
• Effectively manages timelines and dependencies while monitoring blockers, ensuring adequate resourcing, and liaising with stakeholders and functional partners 
• Drives delivery of Emerging Cloud Solutions book of work through Agile practices (Quarterly Planning, Sprint Planning, Standups, Retros, Backlog grooming, etc.) and reporting (JIRA dashboard driven)
• Contributes to various top of house initiatives as a member of the team and represent the interests of ECSE 
• Leads the completion of change management activities across functional partners and ensures adherence to the firm’s risk, controls, compliance, and regulatory requirements 
• Effectively manages timelines and dependencies while monitoring blockers, ensuring adequate resourcing, and liaising with stakeholders and functional partners 
• Collaborates with customers and key stakeholders to understand priorities, refine request backlog and keep delivery timelines transparent  
• Drives delivery through Agile Ceremonies, i.e backlog grooming, Sprint Planning, standup, Jira hygiene 
• Creates and delivers executive communications & status reporting highlighting achievements and challenges to senior leadership for informed decision making and drive strategic planning 
• Partners with engineering, architecture leads to build and maintain comprehensive roadmap 

 

Required qualifications, capabilities, and skills

• 5+ years of experience or equivalent expertise in product delivery or a relevant domain area
• Demonstrated ability to execute operational management and change readiness activities
• Strong understanding of delivery and a proven track record of implementing continuous improvement processes
• Experience in product or platform-wide release management, in addition to deployment processes and strategies 
• Experience in delivering infrastructure capabilities on Cloud Platforms (Azure, AWS, GCP) 
• Experience with Jira, Confluence, and ServiceNow

 

Preferred qualifications, capabilities, and skills

• Proficient knowledge of the product development life cycle, design, and data analytics
• Demonstrated prior experience working in a matrixed, complex organization 
• Experience in delivering Generative AI infrastructure capabilities and BI Tools 
• Amazon AWS Cloud Practitioner / Microsoft Azure Fundamentals / Hashicorp Terraform Associate (or higher) certifications 

JPMorganChase, one of the oldest financial institutions, offers innovative financial solutions to millions of consumers, small businesses and many of the world’s most prominent corporate, institutional and government clients under the J.P. Morgan and Chase brands. Our history spans over 200 years and today we are a leader in investment banking, consumer and small business banking, commercial banking, financial transaction processing and asset management.

We offer a competitive total rewards package including base salary determined based on the role, experience, skill set and location. T