Associate IT Professional - Job Rotation Program

Job Summary:

When you are part of the Job Rotation Program, you'll do important work that has impact, and you'll be supported in achieving your career goals. Our Job Rotation Program participants experience four 6-month rotations in IT positions over two years to provide broad exposure in different facets of information technology across campus. Join our program in this world-renowned university where every employee contributes to the Wisconsin Idea, located in one of the most livable cities in America!

Program Highlights:
-Regular interactions with senior university leadership
-Hands-on experiences in diverse settings across campus gaining exposure, networking, and mentoring opportunities
-Participation with cohort in on-going professional development and in building an inclusive environment
-Diverse assignments across business units and organizational functions
-Eligibility and support in transitioning to a post-program role on campus including participation in our Alumni Network

Rotational experiences consider individual interests and are designed and tailored by the program to meet university priorities. Employees are hired and onboarded as a cohort to provide a community experience with a focus on shared learning and contributing to the development of the program overall. All three tracks of the program - Finance, Human Resources, and Information Technology, prepare rotators to be well-equipped to transition to permanent roles on campus at the end of the program.

At the end of the program, rotating employees can expect:
-A growth mindset and exposure to varied people, perspectives, and skills from a depth and breadth of experiences
-A wide network of colleagues to appreciate the interrelatedness of roles and operations across campus
-Greater involvement and ownership in your professional development
-The ability to develop and grow in your role and pursue a career path that honors your values and interests

Prioritizing the employee experience cultivates a resilient and engaging culture within the Job Rotation Program and across the work environments you will be immersed in. Encouraging a diverse and inclusive organization is core to our values, that's why we nurture it in everything we do. We truly believe that by collaborating with people with different experiences we drive innovation and allow employees to thrive for our successful future growth.

Responsibilities:

Provides multidisciplinary information technology (IT) services to support complex IT functionality according to work unit or program's business goals and objectives.

• 35% Answers complex questions and provides information, creates documentation, and trains end users regarding hardware, software, applications, and technology access
• 30% Installs, maintains, and troubleshoots hardware, configurations, multimedia, and software applications for various environments and business needs
• 10% May design and execute the implementation of complex technology systems and services
• 10% Researches potential technology purchases and makes recommendations according to work unit business needs and requests
• 10% Engages in developmental related activities specific to the Rotation Program and each Rotation assignment
• 5% Builds relationships with the rotation departments, cohort, alumni and JRP Manager and contributes to the growth and development of assigned departments and program overall

Institutional Statement on Diversity:

Diversity is a source of strength, creativity, and innovation for UW-Madison. We value the contributions of each person and respect the profound ways their identity, culture, background, experience, status, abilities, and opinion enrich the university community. We commit ourselves to the pursuit of excellence in teaching, research, outreach, and diversity as inextricably linked goals.

The University of Wisconsin-Madison fulfills its public mission by creating a welcoming and inclusive community for people from every background - people who as students, faculty, and staff serve Wisconsin and the world.

For more information on diversity and inclusion on campus, please visit: Diversity and Inclusion

Education:

Preferred
Bachelor's Degree or equivalent work experience in Information Technology, Computer Science, Information Systems, or any other related field by start date

Qualifications:

-Foundational information technology knowledge
-Desire for experience across the diverse domains of Information Technology
-Ability to work efficiently within ambiguity, new environments and situations
-Effective communication to staff and clients with varying IT knowledge and backgrounds
-Ability to self-manage projects and tasks while working within ambiguity
-Ability to