Senior Product Operations Manager

About Us

Our leading SaaS-based Global Employment Platform™ enables clients to expand into over 180 countries quickly and efficiently, without the complexities of establishing local entities. At G-P, we’re dedicated to breaking down barriers to global business and creating opportunities for everyone, everywhere.

Our diverse, remote-first teams are essential to our success. We empower our Dream Team members with flexibility and resources, fostering an environment where innovation thrives and every contribution is valued and celebrated.

The work you do here will positively impact lives around the world. We stand by our promise: Opportunity Made Possible. In addition to competitive compensation and benefits, we invite you to join us in expanding your skills and helping to reshape the future of work.

At G-P, we assist organizations in building exceptional global teams in days, not months—streamlining the hiring, onboarding, and management process to unlock growth potential for all.

About this Position

Sr Product Operations Manager

Core Responsibilities:

• Product Development & Delivery: You'll partner with product and engineering managers to align requirements with operational processes. You'll also support the business testing of product changes, identifying test case scenarios, capturing end-user feedback, and ensuring changes are ready for production. Managing the product feedback funnel, assisting in its qualification and quantification, and ensuring cross-functional coordination for efficient product understanding and adoption will also be key.
• Operational Excellence & Go-To-Market (GTM): You'll be a key enabler of Go-To-Market readiness for new product releases through process creation, updates, comprehensive training, and clear communication. A core part of your role will be to identify and implement opportunities to increase operational efficiency across our HR tech stack.
• Data Analysis & Performance Measurement: You'll establish benchmarks for quantitative data to facilitate success metrics and measure, surface, and distribute both quantitative and qualitative data about the product and user experience.
• Subject Matter Expertise: You'll continually strive to become a Subject Matter Expert, staying ahead of trends and best practices in HR technology.

 

What We're Looking For:

• Proven experience guiding AI-driven transformations within the product lifecycle.
• Proven experience supporting product development and delivery specifically within an HR technology or HR domain.
  
• The ability to analyze HR data to identify trends, measure the effectiveness of HR initiatives, and inform data-driven decision-making.
• Demonstrated ability to conduct business testing (UAT) for HR product changes, including developing robust test cases and gathering valuable user feedback.
• Experience bridging the gap between HR operational needs and product/engineering requirements.
• Strong project management abilities with a track record of delivering results.
• Excellent analytical skills to interpret and extract actionable insights from complex data.
• Strong communication skills that enable effective cross-functional collaboration.
• The ability to thrive in a fast-paced and ever-changing environment.
• Basic technical proficiency and a willingness to learn how backend systems and admin dashboard’s function.
• Experienced using Altassian specially Jira and Confluence. It will be a bonus if proficient in Lucid and Figma tools.
• Experience using Databricks, Tableau or similar reporting tool
• Demonstrated experience applying AI-driven solutions to optimize daily workflows and improve productivity.

 

 

We will consider for employment all qualified applicants who meet the inherent requirements for the position. Please note that background checks are required, and this may include criminal record checks.

The annual gross base salary range for this position is $130k - $162k plus variable compensation.

We will consider for employment all qualified applicants, including those with arrest records, conviction records, or other criminal histories, in a manner consistent with the requirements of any applicable state and local laws, including the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinan