B2B Product Manager – Ecommerce  (Remote)

Company Description

At Lakeshore, we create innovative learning materials and world-class guest experiences for teachers, parents and children. Since 1954, we’ve grown into a global community—with a thriving e-commerce business, multiple catalogs, 60+ retail stores, a peerless national sales force, plus international offices that support our preeminent supply chain division. But today we’re working better, smarter and faster than ever—and setting our sights even higher. We’re building an infrastructure designed for scalability, embracing data-driven decision-making and using technology to improve efficiency and ensure the best tools for the best work. Most importantly, we continue to invest in a diverse team of inquisitive top talent who fuel each other’s passions and curiosity, take risks, try new things and believe that every new day brings opportunities for growth.

Job Description

Join our e-Commerce team in delivering the ultimate online customer experience.  
We’re currently looking for a critical thinker and problem solver to serve as Product Manager for our rapidly growing B2B business. This position is responsible for delivering business value: to drive sales and customer engagement, and improve customer satisfaction through the production of quality digital products. Within your designated e-Commerce group, you will focus on delivering incremental value, by driving product changes and working closely with a team of developers, designers, business partners and cross-functional product teams.  This position is remote, but candidates will be expected to work during U.S. Pacific time zone hours. 

A day in the office looks like this: 

• Drive innovation within your designated Agile teams’ responsibility through insight; specifically, customer feedback, data analysis, emerging technologies and market trends  
• Translate business goals and end-user needs into product strategy  
• Communicate direction and product priorities to the development team, other cross-functional teams and third parties  
• Identify pros, cons, issues, obstacles, dependencies and value associated with features and enhancements, and drive updates to closure  
• Develop and maintain technology roadmaps within your designated Agile teams’ responsibility  
• Provide customers, cross-functional teams and business owners with an unparalleled omni channel shopping experience   
• Govern the introduction of new technologies/products. Review, align and drive technology plans with e-Commerce goals, business plans and business processes  
• Create, prioritize and accept user stories, and incorporate them into release planning  
• Foster collaboration with team members (Developers, User Experience Designers, Analysts, etc.) to drive value and accountability at a fast pace  
• Develop product strategies by understanding key business objectives; diagnose and map requirements; articulate solution risks and barriers; recommend project approaches; prepare time and cost estimates; plan product release cycles  
• Participate in daily standups, iteration planning sessions, product demos and retrospectives  
• Present data-supported product solutions, objectives and KPIs to stakeholders  

Qualifications

Got the skills and experience? Here’s what we’re looking for:

• 3+ years in product ownership and product management   
• 2+ years retail experience   
• Web experience with specialized front-end products such as IBM WebSphere Commerce, Oracle ATG Web Commerce, Salesforce Commerce Cloud (Demandware), SAP Hybris and Magento a plus  
• Experience with Agile methodologies a plus   
• Strong attention to detail, excellent organization skills and ability to manage multiple projects and responsibilities  
• Outstanding written and verbal communication skills, as well as the ability to persuade, inspire and motivate others  
• Comfort in a rapidly changing environment with competing and shifting priorities  

Additional Information

And here’s our end of the bargain! 

• Salary: $75,000 - $120,000 with an annual bonus of up to 15%
• Excellent medical/dental and vision coverage—EPO, PPO and HSA
• 401(k) retirement plan with company contribution (because you will retire someday)
• Flexible benefits—choose what you like, ignore the rest
• On-site preschool for our employees’ children
• On-site employee gym for all levels/fitness needs
• Generous employee discount on products that make you smarter
• Casual dress…and we really mean it

At Lakeshore, we know our diversity makes us stronger, and when everyone feels included and valued, we all win. We strive to embrace our differences and create an intentionally diverse and inclusive community that is representative