FT Registered Nurse - Behavioral Health - Remote

About Accolade
Accolade (Nasdaq: ACCD) provides millions of people and their families with an exceptional healthcare experience that is personal, data driven and value based to help every person live their healthiest life. Accolade solutions combine virtual primary care, mental health support and expert medical opinion services with intelligent technology and best-in-class care navigation. Accolade’s Personalized Healthcare approach puts humanity back in healthcare by building relationships that connect people and their families to the right care at the right time to improve outcomes, lower costs and deliver consumer satisfaction. Accolade consistently receives consumer satisfaction ratings over 90%. For more information, visit accolade.com.

Accolade is currently recruiting for a Full Time Behavioral Health (BH) Registered Nurse.

Applicants will be required to work 10:00am to 6:30pm EST and work 1 late shift 11:30am to 8:00pm.

If you have Inpatient BH experience, Partial Hospitalization BH experience, Acute Care BH experience, and Autism experience, this opportunity is for you!!

As a Behavioral Health Registered Nurse, you will be a trusted go-to resource who helps our beneficiaries with any issues related to their mental health / substance abuse needs or behavioral health benefits.  You’ll have the opportunity to help beneficiaries get the right care at the right time… no problem is too big or too small.  

A day in the life… 

We do lot of great things over the phone and through digital technology- you’ll answer inbound calls and messages, and place outbound calls and digital messages to connect with beneficiaries in the way that works best for them. 

• Be a trusted source > Building trust builds relationships > Building relationships enables you to ask deep rooted questions > Asking deep rooted questions enables you to influence care decisions 

• Conduct behavioral and clinical assessments to identify an individual’s behavioral and clinical needs in a holistic manner 

• Become knowledgeable on our beneficiaries’ employer-sponsored benefits so you’re able to answer questions around medical/behavioral benefits, claims, care coordination and other complexities of the healthcare system. This will include explaining complicated behavioral health and benefits terms in plain language 

• Educate individuals on appropriate care, and settings for their behavioral healthcare needs 

• Assist individuals to understand diagnostic tests, test alternatives, costs, risks, treatment options, preparing for hospital admissions, inpatient stays and discharge 

• Interface with beneficiary’s health plans to facilitate coverage and care decisions, and direct individuals to facilities, agencies and specialists for care, work with beneficiary-appointed delegates and interface with providers to coordinate care 

• Get a holistic view of who our beneficiaries are, understand what’s important to them and provide options so they can make an informed decision about their true care needs 

• Advocate for our beneficiaries who can’t advocate for themselves 

• Do the legwork when nee