Specialist, Customer NE - Hybrid

Serve as the coordinator for all vendor-related procurement processes for a specific retailer within a specific market or region.

• Act as a consultant and assist in the proper creation of all Vendor Replenishment Orders.
• Acts as consultant and assists with securing proper information relative to new items, change in existing items.
• Maintain retailers’ database with proper product information as it relates to pricing, promotions and dimensions.
• Acts as consultant and assists with monitoring of the replenishment system for inaccuracies and potential problems.
• Develop and maintain good rapport with all Vendors within the retailer’s organization.
• Acts as the liaison between Acosta and the retailer to resolve any potential order issues.
• Update Retailers record of authorized items and store codes weekly.
• Acts as consultant and assists with correcting invalid UPC codes and incorrect product specifications (i.e., weights, pallet configurations, cube) in the customers’ systems.
• Assist Business Managers as needed with product inventories, code dating checks and rotation of product (warehouse level).
• Effectively function as a team player to strengthen Acosta’s relationship with customer.
• Perform special assignments for the company and/or branch as needed.

• High School Diploma/GED
• Some College
• Prior food brokerage experience as a Sales Support Associate or Lead is strongly preferred.  Must have four years customer service experience with at least two years at a senior level.
• Must have advanced expertise in Word, Excel, presentation software and E-mail.  Must type at least 60 wpm.
• Must possess strong interpersonal, organizational and administrative skills.
• Must have a valid driver’s license and be able to drive a car.
• Must be able to effectively communicate with others.  Must be able to operate a calculator, computer, printer, fax machine, telephone, copier, shredder, paper cutter and postage machine.
• Must present a professional image and be able to represent the company in a professional manner.

#DiscoverYourPath

Acosta Group is a collective uniting the most trusted retail, marketing, and foodservice agencies—Acosta, ActionLink, CORE Foodservice, CROSSMARK, Mosaic, Premium Retail Services, and Product Connections. Together, we connect consumers with the brands they love through omnichannel selling, merchandising, brand advocacy, and integrated marketing.
We recognize our associates are the foundation of our success. That’s why we prioritize your growth, development, and well-being to help you reach your full potential. With programs designed to support a fulfilling work-life balance, we offer opportunities that fit your lifestyle and ambitions—whether you’re looking for part-time flexibility or full-time career advancement.
Ready for a career path that’s as unique as you? Discover your path at Acosta Group!
We empower you to Discover Your Path and fully embrace BEING YOU as you shape your journey with us. At Acosta Group, we value equal opportunity in employment practices and career progression. Employment decisions are based on business needs, job requirements, and individual qualifications without regard to race/ethnicity, gender/gender identity, disability, veteran status, or any other basis protected by federal, state, and local laws. Acosta Group will provide reasonable accommodations for applicants with physical or mental disabilities to complete applications or interviews for employment. If reasonable accommodation is needed to participate in the job application or interview process, please contact EmployeeServices@acosta.com
Acosta Group and its subsidiaries believe the posted compensation range accurately reflects this role at the time of posting. Final pay may vary based on qualifications and location, and the range may be updated in the future.
Acosta Group is an E-Verify employer. By applying, you agree to our Privacy Statement and Terms of Conditions.
US: http://acosta.jobs/privacy-policy-us/  Canada: http://acosta.jobs/privacy-policy-ca/