Company

Cox Communications, Inc.

Job Family Group

Sales

Job Profile

Sr Manager, Direct Sales MDU New Build - CCI

Management Level

Sr Manager - People Leader

Flexible Work Option

Hybrid - Ability to work remotely part of the week

Travel %

Yes, 50% of the time

Work Shift

Day

Compensation

Compensation includes a base salary of $115,400.00 - $173,200.00. The salary rate may vary within the anticipated range based on factors such as the ultimate location of the position and the selected candidate's experience. In addition to the salary range identified herein, this role is also eligible for an annual incentive/commission target of $52,800.00.

Job Description

Senior Sales Manager, Multi- Family – Cox Communities

The Senior Sales Manager Multi-Family is responsible for directly managing a team of Account Executives, matrix managing sales support resources responsible for growing revenue, penetration and ensuring customer satisfaction. Develops, implements, and leads sales strategies to exceed revenue growth and profit objectives by being and having a team of Trusted Advisors to owners with the goal of minimizing exposed property risk and securing exclusive property marketing rights and or wholesale Managed Wi-Fi, Bulk Modem and/or Property IoT bulk agreements.

What You’ll Do

You’ll focus on overall companywide leadership, management, and sales strategies to exceed revenue growth. Other responsibilities include:

• Provide positive leadership and vision to develop a strong business to business sales culture that balances the urgency of meeting budget goals with focus on team success.
• Ensures sales team appropriately positions and builds relationships with C-Level officers and property owners.
• Develop Account Executives on negotiation and complex selling skills to sell advanced property technology such as Property Managed IoT & Managed Wi-Fi solutions.
• Hire, develop, and manage the performance of the account team to meet and exceed targets for revenue growth, productivity, contract service requirements, quality, and optimization of assigned client’s satisfaction.
• Works with the Account Executives and Sales Director, to develop account strategies and detailed plans to meet and exceed sales targets, ensure customer satisfaction, and drive efficiencies.
• Implements the corporate/regional strategy with their Account Executive teams. 
• Ensures that processes conform to all contract commitments made on behalf of Cox to each client inclusive of project design, scope of work commitments, trouble management, SLAs, and network performance requirements.
• Supports the Account Executives as they execute account plans and projects to increase penetration within assigned portfolios.
• Drives alignment, consistency, and cohesiveness in people practices, management activities, overall performance management and customer service delivery, to achieve personnel and department goals. 
• Strategically prioritizes team’s sales funnel in order to achieve Monthly and Quarterly sales goals, company objectives, and customer activation deadlines.  
• Remains current on connectivity solutions that power advanced property technology solutions for property Owners and competitive trends.
• Establishes and leverages strong business partnerships across assigned regions and with Regional and Center boundary partners to maximize communication and representation to maximize effectiveness. 
• Ensures appropriate staffing by effectively interviewing, hiring, coaching, disciplining, evaluating, and mentoring of Account Executives
• Drives the team to achieve and exceed sales and revenue goals through coaching, monitoring, and feedback sessions. 
• Serve as the subject matter expert within their area of responsibility to manage all standard processes, including management of design-to-cost IRR estimate to prepare financially beneficial proposals that meet customer requirements.
• Effectively resolves complex customer complaints concerning all areas of the company in a win-win fashion by building rapport with the customer using interpersonal techniques and creative problem-solving skills.
• Provides influence to help shape and change market strategies. 

What’s In It For You

• A competitive salary and top-notch bonus/incentive plans.
• Exceptional work-life balance, flexible time-off policies and accommodating work schedules.
• Comprehensive healthcare benefits, with multiple options for individuals and families.
• Generous 401(k) retirement plans with company match.
• Inclusive parental leave policies, plus comprehensive fertility coverage and adoption assistance.
• Professional development and continuing education opportunities.
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