2024 Summer Internship Program - FRFS Customer Service

Company

Federal Reserve Bank of Atlanta

As an employee of the Atlanta Fed, you will help support our mission of promoting the stability and efficiency of the U.S. economy and financial system. Your work will affect the economy of the Southeast, the United States, and the world. The work we do here is important, and how we do it is just as important as what we do. We live our values of integrity, excellence, and respect every day. We do the right thing, we do things right, and we treat people right. A career at the Federal Reserve Bank of Atlanta gives you the chance to do work that touches lives and helps communities prosper.

PLEASE READ:

Internships are paid. Summer housing will not be provided. This is not necessarily an exhaustive list of all responsibilities, duties, performance standards or requirements, efforts, skills or working conditions associated with the job. While this is intended to be an accurate reflection of the current job, management reserves the right to revise the job or to require that other or different tasks be performed when circumstances change (e.g. emergencies, rush jobs, change in workload or technological developments).

SCOPE OF ASSIGNMENT:

The intern will be engaged in a variety of projects and tasks supporting delivery of customer service to Federal Reserve Financial Services (FRFS) customers. Examples of potential projects include, analyzing data and preparing reports and/or visualizations to share recommendations/findings, reviewing operational processes to identify and propose improvements to increase efficiency and/or improve quality of service, supporting activities related to identifying and managing department risks, and performing other project work to enhance the departments performance and/or support department objectives.

QUALIFICATIONS:

• Students must be currently enrolled at an accredited college or university in a Bachelor or Graduate degree program through the duration of the internship.

• Minimum cumulative GPA above 3.0 in academically rigorous curriculum.

• Must be committed to working a 40-hour work week for 10-12 weeks during the summer months.

• Knowledge of accounting software modules

PREFERRED MAJORS:

• Economics

• Business

• Public Administration

CORE COMPETENCIES:

• Proficient in Microsoft Office Suite

• Excellent communication skills (verbal and written)

• Strong analytical skills

• Ability to work independently and take ownership of projects

• Great work ethic and detail oriented

• Comfortable working across time zones to complete projects in a timely manner

OUR BENEFITS TO INTERNS (some benefits are subject to being onsite):

• Professional development opportunities
• Networking
• MARTA passes provided
• Free LinkedIn Learning access
• Free access to our FedFuel career development tool
• Café and dining options on-site
• Dress for your day
• Flexible hours
• Access to on-site fitness center

TO APPLY:

In addition to your application, please attach a resume and a copy of your most recent unofficial transcript.

This is not necessarily an exhaustive list of all responsibilities, duties, performance standards or requirements, efforts, skills or working conditions associated with the job. While this is intended to be an accurate reflection of the current job, management reserves the right to revise the job or to require that other or different tasks be performed when circumstances change (e.g. emergencies, rush jobs, change in workload or technological developments).

The Federal Reserve Bank of Atlanta is an equal opportunity employer.

Full Time / Part Time

Full time

Regular / Temporary

Temporary

Job Exempt (Yes / No)

No

Job Category

Work Shift

First (United States of America)

The Federal Reserve Banks believe that diversity and inclusion among our employees is critical to our success as an organization, and we seek to recruit, develop and retain the most talented people from a diverse candidate pool. The Federal Reserve Banks are committed to equal employment opportunity for employees and job applicants in compliance with applicable law and to an environment where employees are valued for their differences.

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