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Mandarin-Speaking Medical Administrative Assistant

BruntWork
UKRemotefull_timeVerifiedPosted 27 Sept 2024

About the role

This is a remote position.

Schedule:

M-Friday 9-6 PM (12 AM to 9 AM PHT) . Lunch Break 1-2PM


Location:
  • Los Angeles, CA (Remote)


Client Overview:
This Los Angeles-based medical practice provides high-quality patient care, particularly for an elderly Chinese-speaking population. The practice is committed to enhancing the healthcare experience through paperless operations and patient outreach initiatives, ensuring both efficiency and accessibility.

Job Description:

As a Mandarin-Speaking Medical Administrative Assistant , you will focus on patient outreach and hotline management. Your role will be vital in improving patient access to care, particularly by helping fast-track and schedule appointments for a specific group of patients.


Responsibilities:

  • Conduct patient outreach via phone to provide information and schedule appointments.
  • Manage and respond to patient hotline inquiries, offering assistance in scheduling and other patient needs.
  • Assist in tracking patient progress and ensure follow-up appointments are completed.
  • Provide administrative support related to patient records and referrals.
  • Collaborate with the office team to ensure efficient and timely patient care.


Requirements:
  • Fluency in both Mandarin and English (written and verbal).
  • Proficiency in EMR systems and medical terminology.
  • Excellent communication skills, with a focus on patient interaction.
  • Ability to manage a patient hotline and fast-track appointment scheduling.
  • HIPAA certification or willingness to obtain it promptly.
  • Strong organizational skills and attention to detail.
  • Full-time availability during Pacific Standard Time (PST) hours.

Independent Contractor Perks
  • HMO Coverage for eligible locations
  • Permanent work from home
  • Immediate hiring
  • Steady freelance job

ZR_16228_JOB

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Company

BruntWork

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