Systems Analyst III - Clinical Quality

                    

At Cleveland Clinic Health System, we believe in a better future for healthcare. And each of us is responsible for honoring our commitment to excellence, pushing the boundaries and transforming the patient experience, every day.

                        

We all have the power to help, heal and change lives — beginning with our own. That’s the power of the Cleveland Clinic Health System team, and The Power of Every One.

                                    

Job Title

Systems Analyst III - Clinical Quality

                        

Location

Cleveland

                    

Facility

Cleveland Clinic Main Campus

                     

Department

Clinical Quality-Clinical and Operational Improvement

                      

Job Code

T31033

                     

Shift

Days

                       

Schedule

8:00am-5:00pm

                       

Job Summary

                         

Job Details

Join Cleveland Clinic's Main Campus where research and surgery are advanced, technology is leading-edge, patient care is world-class, and caregivers are family. Cleveland Clinic is recognized as one of the top hospitals in the nation. At Cleveland Clinic, you will work alongside passionate and dedicated caregivers, receive endless support and appreciation and build a rewarding career with one of the most respected healthcare organizations in the world. 

Everyone at Cleveland Clinic is a caregiver. As part of our IT and cybersecurity team, you’ll do more than explore and expand your discipline and skills — you’ll impact patients everywhere by delivering world-class care. Help our teams stay connected, up to date and equipped with the groundbreaking tools and technologies that are changing patients’ lives. 

This is a hybrid position. 2 days will be worked on-site. A caregiver in this position works 8:00am – 5:00pm or 7:00am to 4:00pm.  

A caregiver who excels in this role will:  

• Maintain interfaces and outcomes reporting surrounding quality, safety and experience regulatory requirements.  
• Support quality, safety and experience reporting and analytics across 22 hospitals.  
• Participate in feasibility analysis, estimating, planning, designing, developing, prototyping, implementing, quality assurance evaluation and modification of automated systems.  
• Define training requirements and assist with automated systems training.  
• Recommend solutions to enhance system functionality. 
• Support and design department project assignments and small system implementation. 
• Provide input to solution development efforts. 
• Maintain schedules. 
• Track information system resources for assigned projects. 
• Report on project timelines and document performance. 
• Develop work products, documentation of operational and business objectives, best technology capabilities and task level resource requirements. 
• Maintain project task plans, documentation and communications. 

Minimum qualifications for the ideal future caregiver include:  

• Associate’s degree in information technology, computer science or a related field  
• Five years of experience in information technology dealing with applications development and support or end user training, or equivalent experience in an operational or financial role utilizing the systems or data generated by the systems supported by this position 
• ITIL Foundations certification upon hire or within 6 months of start date. 
• Strong analytical, critical thinking, communication, problem solving and relationship building skills  
• A high school diploma/GED and seven years of experience may substitute the education requirement 
• A bachelor’s degree and three years of experience may substitute the experience requirement  

Preferred qualifications for the ideal future caregiver include: 

• Bachelor’s degree. 
• Microsoft, CompTIA or equivalent certification. 
• Proficiency in database management and querying using SQL Server Management Studio (SSMS) and Microsoft Access, including expertise in data extraction, transformation, reporting and maintenance.  

Our caregivers continue to create the best outcomes for our patients across each of our facilities. Click the link and see how we’re dedicated to providing what matters most to you: https://jobs.clevelandclinic.org/benefits-2/ 

Physical Requirements:

• Ability to perform work in a stationary position for