26/27 Front Office Assistant

The Opportunity: PLA Front Office Managers (Administrative Assistant) provide a broad array of customer service and support to students and team members.  

The Details

Key Deliverables:

• Greets all incoming visitors for the purpose of ensuring that guests sign in/out as required
• Supports the Principal and other administrative personnel for the purpose of assisting with their administrative functions
• Performs record keeping and general clerical functions (e.g., scheduling, copying, faxing, mailings, etc) for the purpose of providing information and/or materials as needed
• Assists other personnel for the purpose of supporting them in the completion of their work activities
• Orients new campus personnel regarding appropriate school practices (e.e, Directions, building procedures, etc.)
• Maintains a variety of computerized and manual records, files, and department databases (e.g., information packets, rosters/listings, calendars, outstanding supply orders, etc.)

Experience and Education Requirements:

• High school diploma or equivalent
• Experience in business or office management
• 1+ years of experience in a clerical support position; office management experience preferred
• Prior experience working with school-aged students preferred
• Knowledge and implementation of relevant technology

 

The Network: PLA is a transformative education nonprofit changing communities across the country by providing a depth of resources not found in the traditional education model.  In addition to serving as one of the country’s best turnaround school operators and successfully launching charter school start-ups, PLA also provides our school communities with a successful, research-based summer learning program (Summer Advantage), a successful Reading and Math Intervention program (Reading and Math Advantage), and a workforce development program (Skilled US) that provides expanded opportunities for our high school graduates, along with the family members of our current staff and students. This menu of programs and services is unique to our network, sets us apart from other organizations, and provides expanded opportunities for our staff through career advancement opportunities and expanded income opportunities.  

 

The Campus:
Phalen Leadership Academies (PLA), founded in 2013 in honor of George and Veronica Phalen, is proud to announce the launch of its newest school, PLA Gary. Guided by our core values, Children First, Respect, Determination, Continuous Improvement, and Gratitude, PLA continues its mission to ensure that all children, no matter their zip code, receive a high-quality education.

As the largest Black-founded and led school turnaround operator in the nation, PLA currently serves nearly 10,000 scholars across 20 schools nationwide and has transformed 12 F-rated schools into A-rated successes. Our nonprofit network of elementary, middle, and high schools is dedicated to empowering teachers, engaging families, and partnering with communities to raise achievement in historically underserved areas.

PLA’s schools are supported by comprehensive wraparound services, including free summer programs, in-school tutoring, job training, and college access support. Together, we’re building great schools—and brighter futures—for every scholar.

Compensation and Benefits:

PLA Front Office Assistants will receive: 

• Competitive Compensation
• Benefits – Healthcare, vision, and dental insurance

 

PLA is an equal opportunity employer that is committed to diversity and inclusion in the workplace.  We prohibit discrimination and harassment of any kind based on race, color, sex, religion, sexual orientation, national origin, disability, genetic information, pregnancy, or any other protected characteristics as outlined by federal, state, or local laws. 

 

Please read carefully.

Phalen Leadership Academies (PLA) is an equal opportunity employer. PLA does not discriminate in employment on account of race, color, religion, national origin, citizenship status, ancestry, age, sex (including sexual harassment), sexual orientation, marital status, phys