Associate Director, Health & Benefits, Client Service Team

The Role

• Play a lead role in the design/management of group medical, dental, disability and time off plans for large, complex clients, including:
  • Benefit plan analysis, design, cost savings and funding strategies
  • Vendor procurement, negotiation, and optimization
• Incorporation of specialized health management, absence and disability management, pharmacy, data analytics and compliance strategies
• Serve as lead project manager and day to day contact for clients; materially contribute to project plan creation and lead the team on delivery; ensure progress against established objectives, budgets, timelines, deliverables and quality standards
• Support the generation of new business by participating in prospecting opportunities with new clients as part of a broader team
• Build relationships internally and collaborate effectively on cross-functional teams
• Review analytical work, mentor and develop junior team members
• Contribute to the development of new intellectual capital

The Requirements

• 8+ years of experience and success in the design/management of large group health and welfare plans gained in a consulting or brokerage environment; alternatively, similar experience in a consultative role gained at a carrier or vendor
• Strong financial skills; prior experience in health and welfare product pricing, underwriting or valuation work preferred
• Proven experience creating project plans and successfully leading teams in execution of the project against plan guidelines 
• Demonstrated success in managing client issues and relationships
• Desire and ability to expand relationships with current clients
• Polished and well developed oral and written communication skills
• Self-starter attitude and ability to work individually and as part of a team
• Flexibility and proven ability to identify and resolve issues
• Strong analytical, creative and integrative skills
• Experience in training/mentoring junior staff
• Excellent Microsoft Office skills, particularly in Excel and PowerPoint
• Bachelor’s degree required, preferably with significant quantitative coursework
• State Life and Health license required within 90 days of joining
• CEBS designation, or health and welfare actuarial or underwriting training desired

Equal Opportunity Employer/Vet/Disability