AVP, Reliability Engineer

Job Description:

Role Summary/Purpose:

The AVP, Reliability Engineer craves working in a hands-on system design and architecture environment, and leads by example to make sure time sensitive projects get done on time and to specifications. To be successful in this role, deep expertise in solution architecture, email delivery.

This AVP will support and maintain business and commercial applications within Synchrony, ensuring uptime and reliability as well as developing thoughtful solutions to anticipate bugs and maintain operational excellence. In short, you would be one of our team’s leaders.

Our Way of Working

We’re proud to offer you choice and flexibility. At Synchrony, our way of working allows you to have the option to work from home near one of our Hubs or come into one of our offices. Occasionally you may be required to commute to our nearest office for in person engagement activities such as business or team meetings, training and culture events.

You are the right candidate if you…

• Have passion: Sure you can code, but are you passionate about web software development?

• Have common sense: Building is important, but do you think through designs to ensure they’re the best solutions first?

• Are slightly obsessed with pretty code: Do you write elegant, testable, performant code that is robust and scalable?

• Are a leader: This AVP will influence a large cross functional team to deliver awesome cutting-edge customer communications applications.  Are you up for the challenge?

• Learn quickly and adapt to new technology: Let’s face it – technology changes by the minute. Are you able to quickly adapt and learn to be productive with new languages, operating systems, and tools?

• Think like a customer: Central to our products is our understanding of our customers’ needs and requirements.  Do you consider UX in your decision making, and think like a customer?

• Have tech chops: Boasting DB and Full Stack development background is a must.

Essential Responsibilities:

• Influence many agile development teams through all phases of the Agile development life cycle through SAFE

• Implement new technologies and assist developers as they migrate to new technologies

• Architect applications across the full stack, experience in AWS, PCF, Cloud Native Application Architecture, Microservices ecosystem, Spring Java, and RESTful API’s are a must.

• Design data models to support complex business processes

• Design responsive frontends using React

• Drive a CI/CD strategy using our Jenkins, Bitbucket, and uDeploy stack.

• Influence and collaborate with software developers, UX designers, product managers, application architects, and customer application experts to create amazing web apps.

• Mentor and influence all levels of the team: in this role, you will have the opportunity to influence up and down the chain of command

• Ensure compliance with architecture, security and technology standards set by Synchrony Financial

• Assist in crafting and maintaining the future state technology architectural strategy, along with our application modernization and migration roadmap.

• Participate in Agile scrums consisting of cross-functional teams

• Lead Agile sprints as technical expert, including sprint planning, daily standups, backlog grooming sessions, and sprint reviews

• Ensure application code quality through development, test, and QA

• Participate in addressing root cause analyses, incident reports and provide direction in problem resolution

• Ability to analyze production defects, troubleshoot systems, identify root cause, and implement fixes

• Passionate about the latest technologies, open source projects and languages

• Provide 24x7 on-call support periodically throughout the year

• Identify ways to increase efficiency and improve system performance

• Work with third party vendors to develop software and/or integrate their software into the company's products

• Ability and flexibility to travel for business as required

Qualifications/Requirements:<