Senior Business Intelligence Analyst

Position Title: Senior Business Intelligence Analyst

Base Salary: $99,250 to $126,450 annually DOE

Benefits - Medical, dental, vision, 401k, flexible spending account, paid sick leave and paid time off, parental leave, quarterly performance bonus, training, career growth, and education reimbursement programs.

At Ziply Fiber, our mission is to elevate the connected lives of our communities every day. We are delivering the fastest home internet in the Northwest, with a focus on areas traditionally underserved by mainstream internet companies. And as our state-of-the-art fiber network expands in WA, OR, ID and MT, so does our need for team members who can help us grow and realize our goals.

We may be building internet, but we are reaching real people. We strive to build relationships and provide customers and communities with refreshingly great experiences.

We emphasize our values in all our interactions:

Genuinely Caring: O ur customers and colleagues are people, and quite possibly our neighbors. We put ourselves in their shoes and give them our full attention.

Empowering You : We empower our customers to choose the products that best meet their needs, and we support our employees to implement solutions that elevate the experiences of our customers and coworkers.  

Innovation and Improvement : We always look for ways to make the experiences of our customers – and each other – better.

  Earning Your Trust : We earn trust by communicating simply and transparently as real people, not as a corporation.

Job Summary

The Senior Business Intelligence Analyst is responsible for analyzing trends in business unit data and developing dashboards for leadership to understand and monitor the business. The ideal candidate will be very strong in visualization of data and understanding and proactively anticipating customer needs.

The Senior Business Intelligence Analyst will have a general business understanding to support various business unit organizations such as operations, marketing, sales, or finance. You will grow your understanding of the business to proactively deliver insights to customer organizations.

Essential Duties and Responsibilities:

The Essential Duties and Responsibilities listed below are a range of duties performed by the employee and not intended to reflect all duties performed.

Data Analysis & Insights

• Extract insights from business data to directly impact business unit performance in a repeatable, scalable manner.
• Work with and manipulate large, complex datasets for analysis and report creation.
• Be intellectually curious and have a passion for proactively digging into the data to understand “why” we believe the data is accurate, how the data can be validated and kept fresh.
• Identify opportunities to use data to develop new strategies and improve business performance.
• Become a subject matter expert in client business unit operations, priorities and key metrics

Reporting & Visualization

• Create reports, dashboards, metrics, and models that ensure we are focused on the best customer experience and business performance possible.
• Make and document recommendations for integrating the data set(s) into a production environment, informing customers about the availability of products at their location.

Collaboration & Problem Solving

• Build strong relationships with customer organization team members and cross-functional partners to provide strategic advice on data trends and requirements.
• Solve challenging business problems creatively, efficiently, and independently, especially when faced with time and operational constraints or ambiguity.
• Deliver on multiple initiatives in the same time frame.
• Become a subject matter expert in client business unit operations, priorities and key metrics

Other Duties

• Performs other duties as required to support the business and evolving organization .

Required Qualifications:

• Bachelor’s degree in Business, Computer Science or related field.
• Minimum of seven (7) years of experience in marketing analytics, business analytics, operations analytics, management consulti