Partner with us in making a positive change!

Join a team where your work truly matters. We're proud to have been certified as a Great Place to Work for 8 years by our own employees. We invite you to partner with us in our mission to improve mental healthcare.

Job Title:

Behavioral Health Unit & Quality Assurance Clerk

Division/Program:

Victorville: High Desert Crisis Walk In Center

Starting Compensation:

20.00 USD Per Hour

Working Location:

Victorville, CA USA

Working Hours/Shift:

AM Shift - Mon-Fri 7:00am-3:30pm

Why Join Our Team? 

• Competitive Compensation: Offering a salary that matches your skills and experience.
• Generous Time Off: Enjoy ample vacation and holiday pay.
• Comprehensive Benefits Package:
  • Employer-paid medical, dental, and vision coverage.
  • Additional voluntary benefits to support your lifestyle.
• Professional Growth Opportunities:
  • On-the-job training with access to paid CEU opportunities.
  • Career development programs designed to help you grow.
  • Supervision for BBS hours for AMFT, ACSW, and APCC professionals (where applicable).

Employee Recognition & Rewards: A culture that celebrates and rewards your hard work and dedication

What you bring to SBHG:

• High school diploma or equivalent required.
• One (1) year unit clerk or clerical experience in an inpatient or outpatient setting
• Quality assurance experience within the social services field, or related experiences in dealing with QA/TQM concepts and procedures preferred.
• Billing experience
• Must possess a valid CA driver's license and maintain a driving record that meets the company driver eligibility policy

How you will make a difference:

The Unit and Quality Assurance Clerk performs a wide variety of business and operations tasks including gathering, processing and tracking new client information for intake, treatment and discharge. This position will facilitate the verification of Medi-Cal eligibility as required and open new client records in EMR and IBHIS as assigned. Regular interaction with all staff members, physicians, and outside agencies is expected. Manages/oversees facility billing aspects as needed, including but not limited to vendor billing and facility petty cash. Responsibility for gathering and analyzing agency data and assisting in the agency’s quality control, quality assurance, and quality improvement efforts.

Division/Program Overview:

• The Valley Star Crisis Walk-In Center (CWIC) is voluntary and offered on a 24/7 basis in an unlocked setting with a stay of up to 23 hours
• Rapid mental health assessment and crisis intervention
• All age groups – children, adolescents, adults, and older adults – who need immediate access to crisis mental health services.
• The center provides important services to those in need of immediate crisis intervention and stabilization
• Individuals admitted into the crisis stabilization unit will be provided with support and services to ensure their safe transition to the next level of care or back to the community.

Learn more about SBHG at: https://www.starsinc.com/stars-inc/

For Additional Information:

EastRegionRecruitment@starsinc.com

In accordance with California law, the grade for this position is 17.46 - 24.44. Placement within the grade is determined based on experience, internal equity, and other factors permitted by law.