Senior Technical Product Manager, UX Foundations - Design Systems

Company Description

At ServiceNow, our technology makes the world work for everyone, and our people make it possible. We move fast because the world can’t wait, and we innovate in ways no one else can for our customers and communities. By joining ServiceNow, you are part of an ambitious team of change makers who have a restless curiosity and a drive for ingenuity. We know that your best work happens when you live your best life and share your unique talents, so we do everything we can to make that possible. We dream big together, supporting each other to make our individual and collective dreams come true. The future is ours, and it starts with you. 

With more than 7,700+ customers, we serve approximately 85% of the Fortune 500®, and we're proud to be one of FORTUNE 100 Best Companies to Work For® and World's Most Admired Companies™.

Learn more on Life at Now blog and hear from our employees about their experiences working at ServiceNow.

Unsure if you meet all the qualifications of a job description but are deeply excited about the role? We still encourage you to apply! At ServiceNow, we are committed to creating an inclusive environment where all voices are heard, valued, and respected. We welcome all candidates, including individuals from non-traditional, varied backgrounds, that might not come from a typical path connected to this role. We believe skills and experience are transferrable, and the desire to dream big makes for great candidates.

Job Description

Company

Work matters. It’s where we spend a third of our lives. And the workplace of the future is going to be a great place. We’re dedicated to bringing that to life for people everywhere. That’s why we put people at the heart of everything we do.

People matter. Our people have a passion for learning, building, and innovating. Whether you’re an engineer, a sales professional, a finance professional, or anything in-between, our roles aim to provide each person with meaningful impact and plenty of space to grow.

We are a dynamic and rapidly growing software company with a strong sense of dedication to our customers. We work hard but try not to take ourselves too seriously. This is a very collaborative and inclusive work environment where individuals strong on aptitude and attitude will have an opportunity to grow their professional careers through working with some of the most advanced technology and talented developers in the business. We provide competitive compensation, generous benefits, and a professional, yet relaxed atmosphere.

To sustain our explosive growth, we are looking for drivers—people who thrive on responsibility and live for the next big challenge.  We seek to employ the brightest and most forward-thinking talent on the planet, and we want to hire people who have their best work ahead of them, not behind them.  Accelerate your career and succeed in an environment where you can make an impact daily.  We invite you to join in to stand out.

Team

Come join the Design System team, within the Platform UX Foundations organization, and work with a talented group of PMs, developers, designers, and researchers.

We create web experience capabilities on the Now Platform for developers of all levels and ServiceNow lines of business to quickly build and configure modern applications that unlock meaningful value for their organizations.

Role

As Sr Technical Inbound Product Manager for the Design Systems team, you will be a key contributor to the evolution of the design system for our business lines and our customers. This position will involve elevating to best-in-class design and UX principles across our products, while ensuring we all live up to accessibility standards. You will be working across multiple areas within the design system, including theming, components, and low-code component building. You will work closely with internal teams as well as customers to increase adoption and value of the design system and our products.

This role is extraordinarily collaborative, working with product managers, engineers, designers, researchers, and customers.

What you get to do in this role:

Product Strategy and Planning:

• Drive a strategy and roadmap to simplify how developers consistently employ and optimize shared platform components, capabilities and workflow patterns to deliver the best possible work experience to the users of the applications they develop
• Collaborate with Customers, Researchers, and Designers on developing and testing innovative product ideas
• Validate and refine product designs/early product offerings through Design Partner Program, Product Ad