Lead APP, Nurse Practitioner or Physician Assistant - Immediate Care Clinics, Full-time, Days

Company Description

At Northwestern Medicine, every patient interaction makes a difference in cultivating a positive workplace. This patient-first approach is what sets us apart as a leader in the healthcare industry. As an integral part of our team, you'll have the opportunity to join our quest for better health care, no matter where you work within the Northwestern Medicine system. We pride ourselves on providing competitive benefits: from tuition reimbursement and loan forgiveness to 401(k) matching and lifecycle benefits, our goal is to take care of our employees. Ready to join our quest for better?

Job Description

Northwestern Medicine has an exciting opportunity for either a Nurse Practitioner or a Physician Assistant to work as a Lead APP in our Immediate Care Clinics.

Locations:

• Huntley
• Sycamore
• Crystal Lake
• McHenry

The Advanced Practice Provider - Lead reflects the mission, vision, and values of NM, adheres to the organization’s Code of Ethics and Corporate Compliance Program, and complies with all relevant policies, procedures, guidelines, and all other regulatory and accreditation standards.

The APP - Lead in collaboration with other health professionals, provides high quality, cost effective advanced patient care to patients, manages health care systems and influences health care decision-making through expert clinical reasoning, research, and theory-based practice. This role supports department growth and development of APP models of care, coordinates the training and onboarding of new Advanced Practice Providers (APPs) within a department, and facilitates professional development opportunities for those APPs.  The Lead APP is an advocate and voice for the APP staff at leadership forums and works collaboratively with leadership within the department to provide input into APP performance, evaluations, and competency.

Responsibilities:

• Clinical: Provides direct care to patients demonstrating clinical expertise and advanced knowledge. This role performs duties listed in the APP job description
• Education: Develops and coordinates APP training and professional development activities; coaches, trains, and mentors APPs in the department, in partnership with collaborating physicians and leadership.
• Leadership: Collaborates with department leadership and collaborating physicians to provide input on APP performance, competency, and annual evaluations. Serves as liaison for APPs with clinical department leadership and NM APP leadership, attending APP leadership committees and/or councils as appropriate.
• Quality/Research: In collaboration with department leadership, plays a pivotal role in positively impacting quality performance metrics and enhancing patient access. The APP lead involvement spans department-specific and system-wide quality initiatives and includes participating in clinical trials and research projects as appropriate within the NM system. 
• Demonstrates clinical expertise and expanded knowledge through patient care activities which may include diagnosis and management of a wide range of health problems.
• Exceptional interpersonal skills, including the ability to establish and maintain effective relationships with patients, physicians, management, staff, and other customers.
• Demonstrated customer service skills, including the ability to use appropriate judgment, independent thinking and creativity when resolving customer issues.
• Ability to effectively handle challenging situations.
• Ability to balance multiple priorities.
• Excellent verbal and written communication skills.
• Demonstrated leadership skills.
• Ability to coordinate others to work toward common goals.
• Ability to use personal computers and select software applications.
• Ability to analyze data for decision making purposes.
• Strong computer skills, including Microsoft Office, Outlook, and database entry.
• Ability to maintain a high degree of confidentiality.
• Ability to adapt to changes in work environment, delays, or unexpected events.
• Demonstrates attention to detail and monitors own work for accuracy.
• Exemplifies excellence in patient-centered care, delivering comprehensive, safe and effective treatment rooted in advanced clinical expertise.
• Exceptional interpersonal skills, including the ability to establish and maintain effective relationships with patients, physicians, leadership, staff and other customers.
• Strong leadership, team building and decision-making capabilities.
• Excellent communication, presentation, and organizational skills.
• Demonstrates reliability and maintains confidentiality.
• Demonstrates stellar professionalism and resilience in managing complex and challenging situa