Associate Director, Operations
MSDAbout the role
Job Description
Our Manufacturing Operations teams are the people that make our products. We work in the manufacturing plants with a “Safety First, Quality Always” mindset striving for continuous improvement. We work in the local plant connected to our global manufacturing network to ensure the highest quality of raw materials, intermediates and finished products.
Position Overview
We are seeking a highly skilled and motivated Operations Team Lead to oversee a dynamic team of 43 operations employees within our Vaccine Manufacturing Facility (VMF). This leadership role will involve direct supervision of four managers and three individual contributors, ensuring the efficient and compliant execution of critical operations including Weigh & Dispense, Equipment Preparation, Sterile Supply, Kanban, Facilities, Stabilizer Preparation, and Media Manufacturing. The team operates 24/7, and the ideal candidate will be committed to maintaining high standards of safety, quality, and operational excellence.
Key Responsibilities
Team Leadership: Lead, mentor, and develop a team of operations professionals, fostering a culture of collaboration, accountability, and continuous improvement.
Operational Oversight: Ensure the smooth operation of Weigh & Dispense, Equipment Preparation, Sterile supply, Stabilizer Preparation, and Media Manufacturing processes, adhering to all regulatory and compliance requirements.
Performance Management: Monitor and report on key performance indicators (KPIs) to achieve annual objectives, including:
Zero (0) Recordable Injury Incident Rate (RIIR) and Zero (0) Lost Time Injury Rate (LTIR)
Zero (0) Repeat and Critical Audit Observations for Environmental Health and Safety (EHS) and Quality Compliance
Internal On-Time In-Full delivery ≥ 95%
Total Payroll and Benefits + Corporate Services ≤ Budget
Travel and Meetings ≤ Budget
Total Supplies / Total Transfers to Inventory ≤ Budget
Total Transfers to Inventory ≥ Budget
Manufacturing Variances / Total Transfers to Inventory ≤ Budget
Total Scrap, Obsolete & Excess Inventory ≤ Budget
Budget Management: Collaborate with finance and management to ensure operational costs are managed within budgetary constraints, identifying opportunities for cost savings and efficiency improvements.
Compliance and Safety: Uphold the highest standards of safety and compliance, ensuring all team members are trained and adhere to EHS and quality protocols.
Continuous Improvement: Drive initiatives aimed at process optimization, waste reduction, and operational efficiency, utilizing Lean and Six Sigma methodologies where applicable.
Cross-Functional Collaboration: Work closely with other departments, including Quality Assurance, Supply Chain, and Engineering, to ensure alignment and support for operational goals.
Qualifications
Bachelor’s degree in a relevant field (e.g., Engineering, Life Sciences, Operations Management) or equivalent experience.
Minimum of 5 years of experience in operations management within a manufacturing environment, preferably in the pharmaceutical or biotechnology industry.
Proven leadership experience managing teams, with a track record of achieving operational excellence and compliance.
Strong understanding of manufacturing processes, quality systems, and regulatory requirements in a GMP environment.
Excellent analytical, problem-solving, and decision-making skills.
Exceptional communication and interpersonal skills, with the ability to influence and engage stakeholders at all levels.
Proficiency in budget management and financial analysis.
Work Environment
This position requires flexibility to manage a 24/7 operational environment, including potential on-call responsibilities and occasional travel for meetings and training.
Application Process
Interested candidates are invited to submit their resume and a cover letter detailing their relevant experience and qualifications. We are an equal opportunity employer and welcome applications from all qualified individuals.
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