JFK Passenger Service Agent - All Nippon Airways

General information

Job Title JFK Passenger Service Agent - All Nippon Airways Date Monday, February 16, 2026 Entity Unifi Aviation, LLC State New York City Jamaica Base Pay Rate: $ 21.25 Full/Part Time Part Time Exempt or Non-Exempt Position Non-Exempt Shift A.M. shift Part Time Days Days of the weekShiftShift Start TimeMonday, Tuesday, Wednesday, Thursday, Friday, Saturday, SundayA.M. shift

Requirements and Description

N.B.: INTERVIEWS BY APPOINTMENT, NO WALK-INS ALLOWED. 

AS PER MANAGER'S REQUEST, AN UPLOADED RESUME IS REQUIRED WITH YOUR APPLICATION

JFK PASSENGER SERVICE AGENT

Passenger Service Agents are the first line of defense for our customers! This is a customer-facing role, providing first-class customer service to everyone. You are friendly, outgoing, and love to make people happy daily!

Responsibilities

• Assists passengers with their baggage pick-up. 
• Assists passengers to resolve issues with their delayed, lost, or damaged items. 
• Utilizes computer software to track and catalog luggage. 
• Handles customer interaction with class in an efficient, effective, and professional manner. 
• Performs other related duties as assigned within the appropriate skill and experience capabilities expected for this position.
• Must be able to lift/carry / push/pull and move items of 70 pounds and/or more regularly and repetitively lift weights of 40 to 50 pounds on raised surfaces.

Basic Qualifications

• 1-year related experience preferred.
• Bilingual Fluency required - English along with Japanese, Indonesian, Chinese, Filipino, Tagalog, Mandarin, Indonesian OR Spanish.
• Must be a local (in-state) resident.
• High School diploma or GED.
• Valid State ID
• Successfully pass pre-employment drug screen and background check. 
• Must be at least 18 years of age.
• Must have the authorization to work in the United States as defined by the Imm