Human Resources Generalist

Description

AGENCY OVERVIEW:

Jewish Family and Children's Services (JFCS) has served the San Francisco Bay Area for 175 years. We offer world-class services to support individuals and families across all stages of life, including adoption, mental health, senior care, disability services, financial assistance, Holocaust education, and youth development. Our mission and work are rooted in Jewish values, and we serve people of all faiths and backgrounds.

POSITION SUMMARY:

The Human Resources Generalist is a confidential position and is a member of the JFCS Human Resources team. Reporting to the Sr. Director of Human Resources, the HR Generalist serves as a trusted partner, providing expert guidance on HR policies and administration, as well as  hands-on employee engagement support.  This role involved handling confidential administrative and business matters that require discretion, professionalism, and efficiency.

COMPENSATION AND BENEFITS:

• Salary Range: $90,000-$95,000 (depending on experience)
• Employment Type: full-time, exempt position with benefits
• Employer 403(b) retirement match plus additional employer contribution (subject to eligibility)
• Cafeteria plan with medical, dental, vision, FSA, Employer-paid life, and disability insurance
• 16 holidays (10 federal and up to 6 Jewish holidays), annually
• 3 weeks of vacation and 2 weeks of sick leave, annually

ESSENTIAL JOB DUTIES AND RESPONSIBILITIES:

• Serve as the first point of contact for JFCS employees, providing employment support and ensuring concerns are either resolved or escalated to the Sr. HR Generalist and the Sr. HR Director as needed. Foster open and effective communication with employees, managers and supervisors, co-workers and clients while maintaining a helpful, supportive, and knowledgeable approach - even when dealing with complex situations with a high degree of uncertainty
• Collaborate with the Jr. HR Generalist and the HR Coordinator to design and facilitate an engaging and effective onboarding process for new hires. Lead the monthly benefits orientation for new employees
• Work closely with the Sr. HR Generalist to manage share benefits administration and the open enrollment process. Respond to inquiries regarding employment, benefits eligibility and coverage status. Communicate benefit events to all employees in a timely and clear manner
• Serve as the primary administrator for JFCS’ AbsencePro, managing the leave of absence process for the agency.  Address  employee inquiries regarding leaves of absence and facilitate  communication between Payroll, HR, and JFCS’ leave of absence administrator (AbsencePro)
• Partner with the HR Operations Team to ensure  all employment-related documents including offer letters, contracts, policy acknowledgements, and compliance forms, are accurately drafted, thoroughly reviewed, and distributed to employees in a timely manner
• Oversee HRIS data management, ensuring accuracy and compliance with federal, state, and local employment laws.  Validate  employee demographics, payroll data, and maintain position coding with the HRIS system
• Drive the digitization of employment-related documents, ensuring easy access, effective tracking, retrieval and compliance with recordkeeping policies
• Generate comprehensive HR reports and analyses using HRIS and other software. Compile statistical data, prepare key management reports, and provide recommendations to support  organizational development and regulatory compliance
• Stay current on federal, state, and local labor laws, ensuring compliance with employment regulations and maintaining expertise in  basic employment practices

JOB QUALIFICATIONS:

• Bachelor’s degree in human resources or related field required
• PHR or SHRM-CP certification is highly desired
• Minimum of 3 years of HR generalist experience, preferably in a non-profit environment
• Demonstrated knowledge of HR policies, compliance requirements, and risk management, including benefits administration, leave of absence and disability accommodation management, employee relations, discrimination, harassment, onboarding and offboarding processes, timekeeping and records management, etc
• Strong knowledge of federal, state, and local employment laws
• Ability to identify compliance risks and ensure organizational adherence to employment regulations
• Intermediate proficiency in Microsoft Office (Word, Excel, Outlook, Powerpoint)
• Prior experience using HRIS systems and other HR database software
• Strong ability to analyze data, prepare reports, and develop HR solutions
• Ability to travel as needed across JFCS service regions for HR-related activities
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