Physical Security Site Lead - USDS

About the Team

With a commitment to excellence, innovation, and safety, we are seeking an experienced Physical Security professional to lead 24/7 site security operations (e.g., access control, video management, visitor management, badging operations, incident & emergency response) and contract security personnel. This role will report to the Regional Physical Security Manager or Head of Physical Security.



The ideal candidate is a people manager capable of expertly operating in a matrixed organization and working cross-functionally with other leaders and teams on Physical Security matters.



This leader will oversee Physical Security teams, projects, and policies & procedures to deliver excellent results and respond to exigent matters in a timely manner. Keeping up with the security environment; establishing mutual aid; building positive rapport with first responders; managing incidents; and identifying and solving security gaps will be key components of this role.



Responsibilities

- Designing, fulfilling, and leading the 24/7 scheduling and management requirements for Physical Security Operations standard deployment (guard force services), as well as overseeing Physical Security needs of special events, reception services, executive protection, and emergency response of respective sites.

- Acting as the lead point-of-contact for all physical security, crisis management, and incident management of assigned locations.

- Strong liaison relationships with first responders that may include local and federal law enforcement agencies.

- Capable of resolving daily/usual and acute/unusual incidents with an orientation toward high customer service.

- Management and incident response, including training, crisis preparation, table-top exercising, and real-world execution of Emergency Response Plans.

- Onsite leadership presence 5 days a week (typically, Monday-to-Friday core business hours); on-call for after-hours emergencies.

- Planning and leading Physical Security onboarding and training of all Security personnel at your assigned site.

- Building partnerships with internal (e.g., Workplace Services, Real Estate, HR, Legal, IT) and external (e.g., mutual aid with neighboring tenants; fire and police departments) stakeholders in order to maintain a safe and secure working environment

- Well-written reports and easy-to-follow metrics for Physical Security leadership and Executives.

- Support Executive Protection events and activities as directed by management.